Raelyn Trahan

Reliable, organized, and people-focused professional with strong communication, planning, and problem-solving skills. Experienced in coordinating schedules, supporting teams, managing details, and creating positive experiences in fast-paced environments. Known for adaptability, strong work ethic, and ability to learn quickly.

Kids Ministry Coordinator at Bear Creek Baptist Church (2022-07 – Present)

• Recruit Volunteers
• Attend regular meetings with ministry leaders to assess progress on current objectives and discuss any issues that may arise
• Work closely with the director to develop strategies for expanding existing programs or launching new ones
• Create and maintain up-to-date member profiles
• Monitor social media accounts associated with ministry
• Analyze data from past programs and events to identify areas of improvement moving forward
• Facilitate open communication between different ministries
• Plan special events such as retreats or trainings
• Create and design engaging promotional materials
• Research potential outreach opportunities in the local community
• Assist with the coordination of church staff and volunteers for ministry events
• Supervise staff
• Develop lesson plans
• Confer with parents and staff to discuss educational activities, policies and child behavior
• Create reports for attendance and other ministry needs
• Communicate regularly with volunteers and preschool families

Homemaker at N/A (2017-07 – Present)

Nanny at Nanny, Care.com (2016-04 – 2017-07)

• Performed light housekeeping duties related to childcare such as laundry or meal preparation
• Supported children in their daily routines by helping them with tasks such as dressing, bathing, and eating
• Helped prepare meals for the children according to dietary guidelines set forth by parents or guardians
• Researched new places or activities that would be interesting and beneficial for the kids
• Communicated regularly with families regarding daily events and any concerns that may arise
• Instructed the children in proper behavior, manners, health habits
• Transported children to school, extracurricular activities, and appointments when needed
• Developed positive relationships with each child by providing nurturing care
• Aided with homework assignments when needed
• Planned age-appropriate activities to help foster physical, mental, and emotional development
• Created an atmosphere of trust between myself and both the family and the kids I cared for
• Maintained discipline in accordance with parents' instructions while being sensitive to each child's individual needs
• Provided a safe environment for the children through supervision and guidance of their activities
• Provided safe transportation to and from activities and events
• Maintained confidentiality and privacy of all family matters and information

Receptionist at Don McGill Toyota (2015-11 – 2016-04)

• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
• Greeted visitors and provided them with assistance
• Assisted with special projects assigned by management when required
• Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures
• Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies
• Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary
• Ensured that all necessary forms were completed accurately prior to submitting them for processing
• Maintained a neat reception area by organizing materials and tidying up furniture
• Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order
• Provided support to Body Shop Estimators on an as-needed basis

Insurance Agent/Receptionist at AllState (2015-06 – 2015-11)

• Provided customers with information regarding plan features, pricing, and availability
• Assessed customer risk levels and recommended appropriate coverage options
• Resolved customer complaints in a timely manner to maintain high satisfaction levels
• Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures
• Maintained accurate records of all insurance transactions using computer software systems
• Ensured compliance with applicable laws, regulations, and company policies while selling insurance products
• Participated in continuing education courses to stay current on industry trends and changes in regulations
• Responded quickly and accurately to inquiries from clients regarding their coverage plans
• Maintained a neat reception area by organizing materials and tidying up furniture
• Assisted in maintaining office supplies inventory by checking stock to determine inventory level
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
• Greeted visitors and provided them with assistance
• Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested

Childcare Teacher at Tigerland Daycare (2014-07 – 2015-03)

• Collaborated with colleagues to create engaging lessons that meet the needs of all learners
• Ensured compliance with safety regulations related to food handling, sanitation, fire prevention
• Created a safe, clean and stimulating environment for children to learn and grow
• Maintained classroom order by enforcing rules set by administration staff
• Participated in professional development workshops related to early childhood education best practices
• Provided positive guidance to help children develop socially, emotionally, physically and cognitively
• Communicated with children's parents and guardians about daily activities, behaviors and problems

Assistant Manager at Spring Creek BBQ (2011-12 – 2014-07)

• Monitored employee attendance records, timekeeping, and payroll information
• Maintained accurate records of sales transactions using point-of-sale systems
• Resolved conflicts between team members in an effective manner
• Maintained up-to-date knowledge of company products and services
• Provided guidance and support to junior staff members on daily tasks, projects, and objectives
• Developed a system for tracking inventory and ordering supplies as needed
• Organized training sessions for new hires to familiarize them with the workplace environment
• Supervised daily operations including scheduling shifts, assigning duties
• Resolved customer inquiries and complaints requiring management-level escalation
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day
• Remained calm and professional in stressful circumstances and effectively diffused tense situations
• Established policies for cash handling procedures to maximize security measures
• Inspected dining room area regularly for cleanliness and adherence to safety standards
• Assisted with kitchen preparation during peak times as needed
• Maintained safe working and guest environment to reduce risk of injury and accidents
• Resolved and investigated complaints regarding service, food quality and accommodations
• Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank

Some College (No Degree) in Associate of Science – LoneStar Cypress