Suman Rai
CUSTOMER SERVICE ASSOCIATE
Talent
Lasalle, Essex County, CanadaMember since July 5, 2026
Full timeMachine Operation & SetupQuality Inspection & MeasurementBasic Mechanical TroubleshootingProduction Equipment & Hand ToolsWorkplace Safety & PPE Procedures
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Full timeMachine Operation & SetupQuality Inspection & MeasurementBasic Mechanical TroubleshootingProduction Equipment & Hand Tools
About
Delivered professional customer service to a high volume of customers daily. Handled cash and electronic payments accurately while following company procedures. Resolved customer concerns calmly and efficiently.
Experience
CUSTOMER SERVICE ASSOCIATE - Subway - Windsor, ON
(2024-06)
- Delivered professional customer service to a high volume of customers daily.
- Handled cash and electronic payments accurately while following company procedures.
- Resolved customer concerns calmly and efficiently.
- Maintained accuracy during opening, closing, and shift change procedures.
Machine Operator - AP Plasman - Windsor, ON
(2024-08 - 2024-12)
- operated and monitored heavy industrial machinery with minimal downtime.
- Set up and calibrated machines prior to production runs, ensuring precise alignment and part specifications.
- Inspected finished products using precision measuring tools to maintain strict quality control standards.
- Troubleshooting mechanical issues and resolved line blockages quickly to prevent prolonged delays.
- Performed routine maintenance, cleaning, and lubrication on equipment to extend machine life.
Education
Diploma - Computer System Technician (Networking) - St. Clair College (2023-01 - 2024-04)
Higher Secondary - Police DAV Public School (2020-04 - 2021-03)
Skills
CUSTOMER SERVICE ASSOCIATE
