Sophia Conn

Personable and detail-oriented server with experience in both fine dining and high-volume settings. Skilled at managing multiple tables with precision and warmth, anticipating guest needs, and maintaining composure during peak service. Strong menu and beverage knowledge, with a talent for upselling and creating a welcoming, memorable dining experience. Reliable team player known for adaptability, quick problem-solving, and a genuine passion for hospitality.

Server - McAdoo's Seafood Co. - New Braunfels, TX

(2025-05)

• Delivered personalized service to guests in a fast-paced fine dining environment, consistently maintaining composure and attentiveness during peak hours
• Recommended and upsold wine pairings based on guest preferences and menu selections, contributing to increased average check size
• Maintained comprehensive knowledge of rotating menus, ingredients, and preparation methods to confidently guide guests through course and beverage selections
• Coordinated seamlessly with kitchen and bar staff to ensure precise timing and presentation of multi-course meals
• Built rapport with regular clientele, resulting in repeat visits and positive feedback
• Handled guest concerns and special requests with discretion and professionalism, upholding the restaurant's standard of elevated hospitality
• Operated POS systems efficiently and precisely to ensure guests received requested items

Server - Le Peep Cafe - San Antonio, TX

(2023-10 - 2024-12)

• Managed a high volume of tables during peak weekend brunch service, delivering prompt, friendly service while maintaining accuracy under pressure
• Multitasked efficiently across order-taking, food running, and table maintenance to minimize wait times and maximize table turnover
• Communicated clearly with kitchen and bar staff to ensure timely delivery of orders during high-demand rushes
• Handled cash and card transactions accurately while maintaining a fast-paced, guest-focused workflow
• Resolved guest concerns quickly and professionally, maintaining a positive dining experience even during full-capacity service
• Adapted quickly to a fast-changing, high-energy environment, staying organized and calm while balancing multiple priorities

Server - Pat's Place - New Braunfels, TX

(2018-02 - 2023-08)

• Provided friendly, efficient service to a high volume of guests in a fast-paced diner environment, ensuring quick turnaround without sacrificing quality
• Balanced multiple tables and varying guest needs simultaneously, from families with children to regulars, while maintaining a warm, approachable demeanor
• Accurately took and relayed orders to kitchen staff, minimizing errors during high-pressure rush periods
• Maintained cleanliness and organization of section and dining area to keep service running smoothly during busy shifts
• Built strong rapport with regular customers, contributing to a welcoming, community-oriented dining atmosphere
• Stayed flexible and level-headed during unexpected rushes or staffing gaps, stepping in wherever needed to keep service on track

Bachelor of Business Administration - Marketing - University of Texas at San Antonio (2022-08 - 2024-05)