Pharmacy Technician at Bay Harbor Drugs (2025-09 – Present)
- Assist pharmacists with accurate prescription preparation and processing
- Compound liquid medications and topical formulations with precision
- Support patients with medication questions and product selection
- Monitor inventory and coordinate restocking to prevent shortages
- Supervise and coordinate daily workflow for pharmacy staff, providing clear instructions and ensuring efficient operations
- Assist with prescription packaging and delivery coordination, ensuring accuracy, timeliness, and proper handling of medications
- Collaborate with delivery drivers to organize routes and prepare orders for safe and efficient distribution
- Manage incoming phone lines, addressing patient inquiries, resolving concerns, and directing calls appropriately
- Provide exceptional customer service by building rapport with patients and offering personalized assistance
- Process prescriptions using E-Script electronic prescribing system, ensuring accuracy, efficiency, and compliance with pharmacy regulations
Front Store Manager at Bay Harbor Drugs (2020-09 – 2025-09)
- Improved operational efficiency through inventory tracking systems
- Enhanced customer satisfaction through prompt issue resolution
- Coordinate merchandising and product displays to enhance visibility and promote seasonal or high-demand items
- Led team coordination and daily retail operations
- Train team members on customer service standards, store policies, and point-of-sale procedures
- Operate and oversee point-of-sale transactions, ensuring accuracy in cash handling and register reconciliation
Sales Associate at Anthropologie (2019-09 – 2020-05)
- Delivered high-quality service in a fast-paced retail environment
- Maintained organized and visually appealing displays
Pool Attendant/ Beach Cashier at Boucher Brothers (2016-09 – 2020-09)
- Provided guest services and supported event setup
- Maintained welcoming environment and efficient operations
