Sophia Sperduto

Pharmacy Technician at Bay Harbor Drugs (2025-09 – Present)

• Assist pharmacists with accurate prescription preparation and processing
• Compound liquid medications and topical formulations with precision
• Support patients with medication questions and product selection
• Monitor inventory and coordinate restocking to prevent shortages
• Supervise and coordinate daily workflow for pharmacy staff, providing clear instructions and ensuring efficient operations
• Assist with prescription packaging and delivery coordination, ensuring accuracy, timeliness, and proper handling of medications
• Collaborate with delivery drivers to organize routes and prepare orders for safe and efficient distribution
• Manage incoming phone lines, addressing patient inquiries, resolving concerns, and directing calls appropriately
• Provide exceptional customer service by building rapport with patients and offering personalized assistance
• Process prescriptions using E-Script electronic prescribing system, ensuring accuracy, efficiency, and compliance with pharmacy regulations

Front Store Manager at Bay Harbor Drugs (2020-09 – 2025-09)

• Improved operational efficiency through inventory tracking systems
• Enhanced customer satisfaction through prompt issue resolution
• Coordinate merchandising and product displays to enhance visibility and promote seasonal or high-demand items
• Led team coordination and daily retail operations
• Train team members on customer service standards, store policies, and point-of-sale procedures
• Operate and oversee point-of-sale transactions, ensuring accuracy in cash handling and register reconciliation

Sales Associate at Anthropologie (2019-09 – 2020-05)

• Delivered high-quality service in a fast-paced retail environment
• Maintained organized and visually appealing displays

Pool Attendant/ Beach Cashier at Boucher Brothers (2016-09 – 2020-09)

• Provided guest services and supported event setup
• Maintained welcoming environment and efficient operations

Pharmacy Technician Certification – Pharmacy Technicians University (2025-09)

Bachelor of Arts in Psychology – Florida International University (2023-05)