Sree Dandu

Sr. PeopleSoft HCM Analyst with over 20 plus years of IT experience and 18 years in PeopleSoft business applications, testing, implementation, and production support. Strong in HCM 9.2 functional analysis across Payroll, Benefits, Core HR, ESS/MSS, and Time and Labor, with experience writing test plans, test scripts, and supporting SIT, UAT, regression, and production validation.

Known for troubleshooting issues with end users and technical teams, documenting requirements and defects, and supporting complex PeopleSoft environments with minimal customizations.

Sr. PeopleSoft HCM Analyst – Functional Support - Inter Public Group (IPG) - Omaha, NE

(2023-08)

• Provided PeopleSoft Payroll production support, serving as the primary point of contact for payroll confirmation issues, troubleshooting functional problems, resolving escalated cases, and creating incidents for further analysis.
• Analyze large-scale business processes and problems to develop solutions within the PeopleSoft system, minimizing customizations where possible.
• Supported annual tax updates, fiscal year-end, and calendar year-end processes while coordinating system, integration, and acceptance testing to confirm that PeopleSoft HCM 9.2 changes were implemented correctly.
• Created and maintained payroll procedure documentation, test scripts, and expected results, and performed open enrollment testing to validate Benefits plans and new rates.
• Collaborate with developers to implement solutions and resolve production support tickets.
• Worked on HCM configuration to create new Business Units, Departments, Companies and Establishments and also involved in creating job codes for the company.
• Worked on tasks by creating new work orders related to PeopleSoft Operations Production Support for HCM modules such as Payroll, Benefits, HR, and Employee Self Service & Manager Self Service modules.
• Worked closely as liaison between end users and technical resources in identifying & troubleshooting production issues and worked on new enhancement related work.
• Created design documents describing current-state and future-state processes, documented business requirements, and developed test scripts to support functional testing and traceability.
• Designed and developed the ExcelToCI to upload the new departments, job codes to the test environment to validate before loading into Production.
• Testing converted of converted data into Workday Tenant and has good knowledge on Workday since I took training on HCM modules in Workday.
• Successfully implemented PeopleSoft HCM modules for Federal, State and large-scale organizations in a time-sensitive environment.
• Collaborated with business users to define, develop functional requirements and implement these requirements.
• Ability to manage multiple projects, meet deadlines and have strong client facing relations skills and ability to analyze the business process & functionality to make recommendations.
• Worked with the internal testing team and consulting partner to develop test scripts and execute system integration testing, regression testing, and user acceptance testing.
• Performed functional analysis, defect troubleshooting, and issue resolution to support PeopleSoft HCM production operations and validate solutions before deployment.

Sr. PeopleSoft HCM Analyst – Functional Support - Federal Reserve Board (FRB) - Washington, DC

(2014-08 - 2023-07)

• Provided PeopleSoft HCM 9.2 production support for Workforce Administration, Payroll, Benefits, Employee Self Service, and Manager Self Service processes.
• Served as a liaison between end users and technical resources to identify and troubleshoot production issues, support enhancements, document current-state and future-state processes, and develop business requirements and test scripts.
• Performed Fit/Gap analysis for HCM system and building functional design documentation of the customizations.
• Interacted extensively with clients to collect the necessary requirements for HCM of scope, time, resources, quality, risks and stakeholders.
• Managed and led multiple HCM projects with project initiation, planning, execution, monitoring, and closing.
• Developed and implemented configurations for the FRB Leave Administration System and created and executed functional test scripts to verify results.
• Attended team meetings on HCM weekly basis and involved in resolving day-to-day production tickets.
• Analyzed and resolved system defects, documented issues in PHIRE based on user requests, and coordinated with developers and infrastructure teams to migrate approved changes between PeopleSoft HCM environments.
• And worked on ServiceNow to create & worked on the issues related to user needs. Worked on FRB automation projects every year which are related to big changes to the existing system.
• Worked on tax updates, CPU patches, and PeopleTools upgrades, developing and executing multiple functional and regression testing scenarios.
• Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.
• Develops functional specifications and system design specifications for Business Partner engagements.
• Analysis of all processes and identifying defects in the system and worked on them.
• Developed test cases for various HCM processes, created multiple PeopleSoft queries using Query Manager, and analyzed results to support functional troubleshooting.
• Working on System Integration testing (SIT) for Workday of configuration setup of the application in a fully integrated testing environment that mimics the real world.
• Conduct testing with real data to get as close to a production-like environment as possible.
• Confirmed that test requirements were met during HCM Open Season and year-end activities in accordance with system specifications and business requirements, including positive, negative, and error scenarios.
• Conducted positive and negative testing scenarios, and error scenarios for HCM.

Sr. PeopleSoft Analyst – Functional Support - UMUC - College Park, MD

(2013-04 - 2014-08)

• Performed functional tasks related to PeopleSoft Payroll Production Support. Acted as liaison between end users and technical resources to resolve daily production issues and application issues in a timely manner.
• Assisted in performing functional tasks related to PeopleSoft testing.
• Created a lot of functional documents for new enhancements and production issues.
• Once the developer finishes his work on any enhancement, I tested those requirements in a TEST database with all possible scenarios and approved to migrate those changes to production.
• As a functional analyst, I used to replicate the issues in the TEST environment and provided screen shots to developers so that they could fix that issue.
• Set up a timekeeper with position number to receive emails to appropriate managers if any employees have not completed timesheets.
• And also, set up new earning codes and did regression testing in the TEST environment before it got migrated to Production. And performed other settings in Production.
• Enrolled employees into benefit plans and set up dependent and beneficiary data.
• Assign employees to benefit programs and enroll them in plans for which their program enrollment makes them eligible.
• Implemented FMLA codes-based employee eligibility. Track and manage FMLA (Family Medical Leave Act) requests.
• Calculate accrued leave awards and maintain employee leave balances.
• Worked on email notification processes for stateside and overseas employees who receive emails based on status of their timesheets. Resolved issues related to people who are not receiving email if their timesheet is not started, not submitted, Denied, submitted but not approved etc.
• Resolved issues related to the back load process which happens every week at UMUC to send employee's changes during each week to CPB (Central Payroll Bureau).
• And worked to resolve payroll related issues during pay calc, pay confirm and other processes such as overseas employee data in confirming payroll.
• Assisted in the reconciliation of data.
• Identified opportunities for process improvements, providing training and documentation as required.
• Developed a lot of queries based on user requirements

BS - Computer Science and Engineering - Adichunchanagiri Institute of Technology (1992-08 - 1996-07)