Stacey Sheats

Accomplished People Operations Executive and Licensed Administrator with a unique dual background in scaling high-growth health tech environments, managing distributed multi-state workforces, and directing healthcare/clinical operations. A hands-on, "lead-by-doing" player/coach with proven success building compliant HR infrastructures, driving manager enablement, and optimizing recruiting velocity. Expert at leveraging data-backed people strategies, HRIS automation, and clinical operational standards to protect the organization, reduce frontline attrition, and align People functions with aggressive business growth goals.

Director of Operations & Human Resources - Bison health - Las Vegas, NV (Remote)

(2025-12)

Contract

• Business Infrastructure & Scaling: Co-founded and designed the operational and HR infrastructure for an independent patient advocacy, regulatory consulting, and virtual behavioral health organization serving clients nationwide.
• Virtual Care Operations: Spearheaded the launch and management of a 100% secure, virtual telemedicine platform; coordinated logistics, scheduling, and service delivery workflows for a remote, PhD-led clinical team.
• Multi-State HR & Credentialing: Managed end-to-end People Operations, including recruiting, onboarding, payroll setup, and multi-state compliance/credentialing for master's-level clinicians and licensed healthcare professionals.
• Regulatory & Forensic Compliance: Oversaw the administrative alignment and delivery of court-ordered, diversion-approved, and licensing board evaluations, ensuring strict adherence to complex state and federal regulatory frameworks.
• Operational Risk Mitigation: Developed and executed the signature "Insight Audit" framework—conducting comprehensive operational, clinical, and staffing ratio audits to identify and mitigate risks for families and providers.

Administrator/Human Resources - Oakmont of the Lakes Senior Living - Las Vegas, NV

(2025-06 - 2025-11)

• Directed overall operations for a 100-bed assisted living and 28-bed memory care community, including clinical care, staffing, compliance, and financial performance.
• Worked directly with health systems and payors to coordinate seamless patient care delivery services under strict regulatory standards
• Owned the full employee lifecycle, including volume recruitment, onboarding, benefit administration.
• Delivered specialized communication, clinical, and behavioral training to supervisors and staff, resulting in a dramatic reduction in operational risk and improved retention
• Ensured proper nursing oversight across support departments to maintain high-quality care and facility safety.
• Maintained absolute alignment with State and Federal healthcare regulations through continuous documentation audits and corrective action planning.

Administrator/Human Resources - Spring Valley Memory Care - Las Vegas, NV

(2024-10 - 2025-06)

• Led all aspects of community operations, including clinical services, staffing, budgeting, and regulatory compliance.
• Partnered with payors and provider networks to align clinical care delivery workflows with community financial and growth targets.
• Established transparent performance evaluation systems to improve staff productivity, tracking retention metrics to reduce early-stage (90-day) turnover
• Developed long-term operational goals to support resident satisfaction, growth, and sustainability.
• Ensured continuous compliance with state and federal regulations through audits, training, and corrective action planning.
• Identified cost-saving measures and improved organizational efficiency through strategic resource management.

Director of Human Resources/Administrator-in-Training - Life Care Center - Las Vegas, NV

(2023-01 - 2024-10)

• Directed all onboarding, training, development, payroll, and benefits administration; served as the system administrator for the community’s HRIS platform.
• Acted as the primary point of contact for complex employee relation issues, conducting objective, legally defensible investigations and managing progressive discipline workflows.
• Managed high-volume, shift-based recruitment to combat industry-wide nursing shortages; built strong local talent pipelines and optimized the screening funnel.
• Established performance management systems to improve staff productivity and accountability.
• Developed long-term operational goals to support resident satisfaction, growth, and sustainability.

Director of People Operations - Ready Responders - Las Vegas, NV - Remote

(2021-05 - 2023-01)

• Led multi-state HR operations and employee relations for 300+ employees across NV, CA, LA, NM, MD, VA, AZ, CT, NC, and WV.
• Owned the end-to-end administration of the core HRIS platform (ADP Workforce), managing multi-state payroll, benefits, execution, and tax registrations to ensure 100% compliance.
• Developed career leveling systems and competitive compensation frameworks.
• Advised leaders on talent development, retention strategies, and workforce planning.
• Managed complex FMLA, ADA interactive processes, and Worker’s Compensation cases across multiple state jurisdictions.
• Designed and implemented leadership development programs for emerging leaders
• Utilized modern sourcing and screening tools to accelerate Time-to-Fill for high-volume operational and clinical roles.

Interim Director of Employee Relations/Sr. HR Business Partner - Rally Health Care - Remote

(2019-08 - 2021-05)

• Led objective, comprehensive employee relations investigations for a distributed organization of 1,500 remote and field-based employees.
• Partnered with Legal and Risk Management teams to ensure strict Federal, State and local regulatory compliance on high-risks cases.
• Used workforce sentiment data and operational metrics to advise senior executives on attrition triggers, employee engagement initiatives, and cultural health
• Designed and delivered organization-wide training on EEO guidelines, proper documentation practices, and performance management pipelines.
• Implemented strategies to improve employee engagement and reduce turnover.
• Supported compensation and incentive planning across multiple departments.
• Provided coaching to leaders on managing complex employee relations cases.

Director of Human Resources - Montevista Behavioral Hospital - Las Vegas, NV

(2017-01 - 2019-08)

• Managed comprehensive HR operations, payroll, and Joint Commission compliance for a 24/7 clinical environment.
• Reengineered the hospital’s hiring and screening workflows, reducing vacancies in critical roles by 5%.
• Collaborated with the CFO to align staffing budgets, annual raises, and incentive-based compensation structures with clinical census goals.
• Developed leadership training programs to improve supervisory effectiveness and reduce turnover.

Masters of Business Administration (MBA) - Strayer University

Bachelors of Science in Business Administration - Strayer University