Stacia Lauderdale
Private Caregiver / Personal Caregiver
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About
Dedicated and compassionate professional with extensive experience in caregiving, front desk operations, customer service, retail, and administrative support. Skilled in appointment scheduling, patient care, medication reminders, data entry, multi-line phone systems, cash handling, and maintaining organized workflows in fast-paced environments. Strong communication and interpersonal skills with a proven ability to support clients, patients, and customers with professionalism and empathy.
Experience
Private Caregiver / Personal Caregiver - Privately Employed - Detroit, MI
(2016-01 - 2026-04)
- Provided full-time in-home care and companionship for clients, ensuring comfort, dignity, and safety
- Assisted with bathing, dressing, grooming, mobility support, meal preparation, and household management
- Scheduled and coordinated medical appointments and transportation services
- Monitored medication schedules and ensured daily adherence to care plans
- Maintained a clean, organized, and safe living environment
- Observed and reported health or behavioral changes when necessary
Data Entry / Receptionist (Temp) - ResourceMFG - Livonia, MI
(2016-04 - 2016-05)
- Managed high-volume incoming phone calls and directed inquiries appropriately
- Performed accurate data entry and maintained organized client records
- Scheduled appointments and updated office calendars to support daily operations
- Assisted clients with computer-based systems and administrative tasks
- Delivered professional customer service in a fast-paced office environment
Nursing Aide - Pathway Nursing - Detroit, MI
(2002-03 - 2004-11)
- Assisted residents with personal hygiene, dressing, meal preparation, and daily living activities
- Monitored medication intake and patient well-being
- Maintained sanitation and followed nursing facility safety protocols
- Reported resident concerns and health changes to supervisors promptly
- Supported compassionate care for elderly and dependent residents
Cashier / Assistant Manager - Little Caesars, Inc. - Detroit, MI
(1998-06 - 2001-05)
- Managed cash register operations and balanced drawers accurately
- Assisted with store operations, food preparation, and customer service
- Resolved customer concerns while maintaining a positive dining experience
- Supported staff and maintained efficient workflow during busy shifts
Customer Service Associate - Oil Dispatch - Detroit, MI
(1999-06 - 1999-12)
- Assisted customers with vehicle service support and handled payment transactions
- Maintained customer service records and processed service orders accurately
- Addressed customer questions and ensured timely service completion
Retail Associate - Size Unlimited - Southfield, MI
(1997-01 - 1998-01)
- Processed sales transactions and assisted customers with merchandise selections
- Maintained organized displays and restocked inventory as needed
- Delivered excellent customer service in a retail environment
Police Cadet - City of Detroit Summer Youth Program - Detroit, MI
(1993-06 - 1996-08)
- Assisted with community improvement and city maintenance projects
- Demonstrated professionalism, teamwork, and leadership skills
Education
High School Diploma / JROTC Graduate - Charles C. Rogers Military Academy
Completed Nursing Aide / Patient Care Technician Program - Nursing Aide / Patient Care - Abcott Institute
Coursework - Cosmetology - Wayne County Community College
Coursework - Criminal Justice / Pre-Law - Wayne State University
