Stacy Grothoff
Retail Customer Service Manager
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About
Employed with Kroger Company since July 2016. Currently 3 years experience as a customer service manager, working ranks from cashier, customer service, front end supervisor, assistant customer service manager on up the ranks.
Front Desk Clerk/Night Auditor for Truman Hotel & Conference Center for 3 years.
Print & Marketing Associate/Supervisor for Staples
Skilled in: Providing Excellent Customer Service, Building strong connections with my team and customers, coaching and training my team, Detecting red flags for money laundering and scams, troubleshooting multiple platforms and equipment, schedule writing, supply ordering, strong communication skills
Experience
Customer Service Manager 3 years, Assistant Customer Service Manager 1 year, Front End Supervisor for 3 years, Casher/Customer Service associate for 2 years all with Kroger
Night Auditor/Front Desk associate for Truman Hotel 3 years
Print & Marketing Associate/Supervisor for 3 years.
Education
Bachelor's Degree in Accounting/Finance & Management
