Stephanie Journette

Dedicated Facilities Coordinator and Operations Professional with 20+ years of experience supporting office operations, customer service, vendor coordination, documentation management, compliance, and workflow administration. Skilled at managing work orders, coordinating contractors and service providers, maintaining workplace standards, processing invoices, and supporting daily building operations.

Senior Loan Consultant - Lendmark Financial Services

(2015-01)

• Serve as a primary point of contact for customers and operational support requests.
• Manage documentation, records, and workflow activities.
• Coordinate with internal departments and external partners to resolve issues.
• Train employees on systems, procedures, and office technologies.

Assistant Manager - OneMain Financial

(2003-01 - 2015-12)

• Supervised daily office operations and workflow activities.
• Coordinated office maintenance requests, vendor services, and operational support activities.
• Managed documentation, reporting, compliance, and administrative processes.

Loan Officer - Tyndall Federal Credit Union

(2000-01 - 2003-12)

• Maintained customer records and operational documentation.
• Supported daily office operations and customer service activities.

High School Diploma - Rutherford High School

Gulf Coast State College