Stephen Matt

B2B technology sales and account management professional with 10+ years of experience, including five years in cybersecurity SaaS. Managed renewals, built expansion pipeline, maintained Salesforce forecasts, and conducted executive business reviews at Rapid7, CrowdStrike, and SHI. Generated $500K in expansion revenue and $3M+ in new ARR at Rapid7 with 100% customer retention. Achieved 150% and 200% of target in the first two years at CrowdStrike.

Founder - SIQ Labs - West Palm Beach, FL

(2026)

Built Sentinel CX, a Customer Success platform using predictive AI and customer interaction data to track adoption, manage requests, and surface churn risk early. Delivered client websites, web apps, and iOS apps using AI development and workflow automation tools.

Sales Manager - US Skateboarding Education Association - Remote

(2026)

Sell safety certifications to instructors, school PE programs, after-school programs, and camps through targeted outreach; build campaigns and organizational partnerships with sales and marketing colleagues.

Account Executive & Recruiter - My Freight World - West Palm Beach, FL

(2023-08 - 2026)

Supported client retention through consistent communication and follow-through; coordinated internal and external stakeholders to resolve operational issues.

Corporate Account Executive - Rapid7 - Austin, TX

(2021-04 - 2023-08)

• Generated $500K in expansion revenue and $3M+ in new ARR while maintaining 100% customer retention.
• Managed customer renewals, built expansion pipeline, maintained Salesforce forecasts, and conducted executive business reviews.
• Aligned cybersecurity solutions with customer needs through structured discovery and collaboration with Sales Engineering and Customer Success.

Commercial Account Executive - CrowdStrike - Austin, TX

(2018-03 - 2021-04)

• Achieved 150% of target in year one and 200% in year two by understanding commercial customers’ strategies, technologies, and desired results.
• Managed renewals and expansion pipeline, maintained Salesforce forecasts, and conducted executive business reviews; coordinated internally to resolve customer issues.

Senior Corporate Inside Account Executive - SHI International Corp. - Austin, TX

(2014-08 - 2017-06)

• Promoted to Senior Corporate Inside Account Executive in 2016; advised SMB customers with 250–2,000 employees on hardware, software, professional services, and data-center solutions.
• Managed renewals, built expansion pipeline, maintained Salesforce forecasts, and conducted executive business reviews to support ongoing customer relationships.

B.S. - Business Management | Minor in Finance - Roger Williams University (2013)