Renewal & Expansion Leader
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I’m a seasoned account management leader with over 15 years of experience driving customer growth, retention, and revenue in SaaS and enterprise software. I’ve led global teams, built high-performing renewal and account management functions, and partnered cross-functionally to deliver customer outcomes. With a strong foundation in both customer success and revenue strategy, I specialize in scaling post-sale teams, building executive relationships, and turning customer loyalty into lasting business impact.
With over 15 years of experience in account management and renewals, I’ve led high-impact teams at global companies like ForgeRock, HP, and CollabNet. My background spans SaaS, enterprise software, and customer success, with a strong focus on driving revenue growth, retention, and customer outcomes. I’ve built and scaled renewal and hybrid CS/account management functions, negotiated complex contracts, and developed strategies that align cross-functional teams around customer value and long-term success.
Some college coursework completed in Business Administration.
