Steven Louissaint
Detail-oriented professional with 15+ years of cross-functional technical experience in infrastructure, hardware/software troubleshooting, and end-user support
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About
Detail-oriented professional with 15+ years of cross-functional technical experience in infrastructure, hardware/software troubleshooting, and end-user support. Currently pursuing career opportunities that can utilize my proven ability to translate technical concepts to non-technical audiences.
Experience
Electrical Distribution Designer – Senior Layout Tech - JCP&L
(2022-01)
Coordinate between developers, engineers, utility foremen, and customer electricians to deliver electrical distribution solutions
- Calculate equipment specifications based on kVA, voltage drop, flicker, and total ampacity requirements
- Design construction prints and redline drawings using Distribution Design Studio, GIS, and AutoCAD
- Troubleshoot plotters, printers, and scanning equipment for design team productivity
- Liaise with DOT officials, county roadwork departments, and external utilities to coordinate facility relocations
- Draft utility easement documentation based on right-of-way specifications
- Serve as Hazard Responder during storm restoration: identify hazards, assess damage, author detailed repair reports for field crews
Meter Reader - JCP&L
(2020-01 - 2022-01)
- Conducted systematic meter reading operations across assigned service territories
- Reported equipment malfunctions and infrastructure issues to field operations teams
- Maintained accurate documentation and data collection procedures
Personal Trainer & SGT - Blink Fitness
(2018-01 - 2020-01)
- Sold and implemented short term and long term training programs
- Consistently in top 10% in the company and the number one selling personal trainer in all Blink Fitness locations in January 2020
Landscaping Manager - Sodfather Landscaping
(2017-01 - 2018-01)
- Managed crew operations and payroll administration
- Performed lawn maintenance and equipment repairs (lawnmowers, commercial machinery)
Maintenance Technician (with IT Support Duties) - Visions and Pathways
(2016-01 - 2017-01)
Provided facility maintenance and repair for campus serving unhoused youth population
- Delivered IT support: workstation troubleshooting, hardware repairs, software installation
- Coordinated event setup and audio-visual system deployment
- Maintained security and accessibility standards across multiple buildings
Director of Kid Fit Program & Maintenance Manager - The Club at Ricochet
(2015-01 - 2017-01)
Directed K-8 sports and exercise program delivering 120+ classes weekly
- Managed payroll for 20 employees and coordinated scheduling
- Repaired commercial fitness equipment (Cybex, Life Fitness, Nautilus, Hammer Strength, Schwinn/Kaiser cycles)
- Coordinated field trips and summer camp logistics
- Partnered with UCTeams Charter School on fitness class programming
Document Management Specialist & CAD Drafter - CME Associates
(2008-01 - 2010-01)
- Digitized physical document archives for civil land records
- Troubleshot multifunction printers, plotters, and scanners
- Created CAD drawings for civil land development projects
Education
Associate of Arts - Middlesex County College (2022-01 - 2026-01)
