Steven Moore

Experienced Propane Service & Installation Technician with nearly four years of progressive experience in the propane and fuel-gas industry, specializing in installation, service, troubleshooting, gas piping, appliance installation, system testing, and customer service. Currently working in the Installation & Service Department at Blossman Gas, performing residential and commercial propane service and installation while also training and mentoring an apprentice. Strong working knowledge of CETP practices, NFPA 54 (National Fuel Gas Code), and NFPA 58 (Liquefied Petroleum Gas Code).

Currently pursuing a North Carolina Fuel Piping License and committed to developing advanced technical knowledge and leadership capabilities within the propane and fuel-gas industry. Mechanically skilled, dependable, safety-focused, and experienced working independently in the field while maintaining professional customer relationships and high-quality workmanship.

Propane Service & Installation Technician / Apprentice Trainer - BLOSSMAN GAS

(2024-12)

• Perform propane system installation, service, maintenance, and troubleshooting for residential and commercial customers.
• Install and service propane equipment, appliances, gas piping, regulators, and related system components.
• Troubleshoot propane systems to identify leaks, equipment issues, improper operation, and unsafe conditions.
• Perform appliance installations, hookups, conversions, and related propane system work.
• Respond to service calls and diagnose problems in the field while maintaining a strong focus on safety and quality workmanship.
• Apply knowledge of CETP practices, NFPA 54, NFPA 58, and applicable fuel-gas installation standards when performing service and installation work.
• Communicate directly with customers to explain service needs, recommended repairs, and system operation.
• Complete required service documentation and maintain accurate records of work performed.
• Follow company procedures and applicable propane, gas, and job-site safety requirements.
• Train and mentor an apprentice, providing hands-on instruction in propane installation, service procedures, troubleshooting, safety practices, tools, equipment, and proper job-site techniques.
• Provide guidance and oversight while helping develop the apprentice's technical knowledge, safety awareness, and ability to perform field service and installation work.

Propane Service & Installation Technician - SUBURBAN PROPANE

(2023-03 - 2024-11)

• Performed propane installation and service work for residential and commercial customers.
• Installed and serviced propane equipment, appliances, gas piping, regulators, and related system components.
• Assisted with new propane system installations and modifications to existing systems.
• Troubleshot propane systems and investigated equipment problems, leaks, and unsafe conditions.
• Performed appliance hookups, conversions, and related propane system work.
• Responded to service calls and diagnosed issues in the field.
• Inspected equipment and job sites for potential safety concerns and necessary repairs.
• Provided professional customer service and clearly communicated service requirements and system issues.
• Maintained accurate service records and required documentation.
• Operated tools and equipment necessary to complete installation and service work safely and efficiently.
• Worked independently in the field while managing service calls and changing job-site conditions.

Delivery Driver / Service Technician - QUALITY PROPANE - Denver, NC

(2022-11 - 2023-03)

• Delivered propane to residential and commercial customers.
• Inspected propane tanks and equipment for leaks, damage, and potential safety concerns.
• Assisted with propane tank setting and installation.
• Assisted with running and connecting gas lines to indoor and outdoor appliances.
• Assisted with appliance hookups and propane conversions.
• Provided professional customer service and assisted customers with propane-related service needs.
• Maintained accurate delivery and service documentation.

Crew Chief - RESTOREPRO RECONSTRUCTION INC. - Charlotte, NC

(2022-01 - 2022-11)

• Led field crews responding to residential and commercial water, fire, and mold-related emergencies.
• Coordinated job-site activities and ensured work was completed safely and efficiently.
• Removed damaged and unsalvageable materials and prepared affected areas for restoration.
• Trained and assisted team members with field procedures and job-site responsibilities.
• Maintained detailed documentation and estimates in accordance with insurance requirements.
• Provided direct customer service throughout emergency restoration projects.

Mitigation Technician - SERVPRO OF SOUTH MECKLENBURG COUNTY - Charlotte, NC

(2021-01 - 2022-01)

• Responded to residential and commercial water, fire, and mold remediation projects.
• Performed demolition and removal of damaged materials.
• Assisted with drying, cleanup, mitigation, and restoration procedures.
• Communicated professionally with customers while maintaining job-site safety.
• Completed required documentation and assisted with insurance-related requirements.

Mitigation Technician - RESPONSE TEAM 1 - Pineville, NC

(2019-10 - 2020-05)

• Responded to residential and commercial emergency restoration calls.
• Performed water, fire, and mold mitigation work.
• Removed damaged materials and assisted with cleanup and restoration.
• Worked directly with customers in stressful emergency situations.
• Assisted with training and mentoring other technicians.

Sales & Delivery Driver - SHED MOVERS LLC

(2019-02 - 2019-10)

Sold and delivered storage buildings throughout an established territory. Operated equipment, positioned and installed buildings at customer locations, and provided customer service throughout the sales and installation process.

Customer Service & Delivery Driver - YANCEY HOME CARE / GLOBAL MED

(2017-07 - 2019-02)

Delivered and set up medical equipment for hospice patients, nursing facilities, and residential customers. Provided discreet, professional customer service and managed timely deliveries and equipment setup.

High School Diploma - NORTH GASTON HIGH SCHOOL (2016)