Project Manager - TATA Consultancy Services Pvt Ltd
(2022-02)
Project: CITI Bank - Manage the Agile Way of Delivering the Applications Project related to Digital Platform.
- Engaging the Development Team, along with stakeholders for Project Planning Grooming sessions
- Governing the Daily Scrums scheduled by Scrum Master along with Product Owner and DevTeams
- Delivering under Agile and do Sprint Demo
- Move User Story in Jira from Grooming till Done and take subsequent Approvals to implement and close the Project
- Experience with Talend, Monitored Dev Teams and crosschecking the Talend Outputs File with Code Revisions done on required XML, JSON, CSV as Input files for various CitiBank GEM Remediations and CVM Remediations
- Ensure Sprint Retrospective done to ensure Lessons Learnt are helpful for next Sprints and to ensure Critical Backlogs User Story is catered in Subsequent Sprints
- Ensure the SDLC phases are followed and get Implementation Approvals for Production are secured for Cutover
Project Manager - HCLTechnology
(2021-05 - 2022-02)
Project: Nordea Bank (Move to Cloud Project) - AWS Application On boarding for various businesses within Nordea.
- Understand the business requirement and the business justification for the required application
- Ensure Financials for the Application along with AWS Pricing calculators and get that approved from Group Directors
- Coordinating with Technical teams, Security, Compliance teams for strategizing Architecture vision, analyze risk and assessing risk and if it is in Risk Appetite then start the Technical Adoption Process
- Ensuring the tasks of Application on boarding are allotted in JIRA and Agile methodology followed for completion in Sprints
- Successfully Onboard the Application and thus enabling business to use the application
- Documenting the HLD, SDD into confluence
Project Manager - HCLTechnology
(2020-10 - 2021-04)
Project: Glaxo SmithKline WAN Delivery - Managing e2e delivery of WAN (MPLS, SD-WAN, Cloud) alongwith Orange and local ISP as a Service Provider for GSK Pharma, Consumer Healthcare and Manufacturing Services Sites across the Globe.
- Raising the Quotation for Services with Orange
- Arranging the PO for raised Quotations
- Due diligence for updates of SiteDb and Network Diagrams updates
- Ensure Security Compliance (Firewall) updates for smooth Delivery
- Coordinating Change from opening till closure with relevant stakeholders for New Site/Relocation and Decom
Project Manager - HCLTechnology
(2019-06 - 2020-10)
Project: BMO (Bank of Montreal) Network DC Migration - As a key member of Bank of Montreal Transition Data Centre Team responsible for assignment of Network Engineering Tasks related to DC and Non DC (Switch, Routers, etc) for all Tower and Branches.
- Analyzing the Networking related task whether it's a DC or Non DC related which is received on NE Admin tool and Jira
- Assigning the same to the available resources both onsite and offshore based on complexity and knowledgebase
- Making sure SLA's for the tasks are not breached and they are resolved within time
- Coordinating for NOC-US calls and Canada Calls to ensure if operation related tasks need to prioritize
- Making sure as a responsible NE admin queues and sanity is maintained with respect to NE tasks resolution on time and also the NOC issues are prioritized with no escalation
- Maintain harmony among team members so that nobody is overburdened with assigned tasks
- Participated in Calls with Project managers for important NE task assignment
- Developed a JIRA dashboard based on the SharePoint repository to track progress of NE tasks and for reporting to Senior Management
Planning & Design Engineer - Ericsson India Global Services Limited
(2014-10 - 2017-07)
Project: MBNL (Mobile Broadband Network Limited UK)
- Check LOS report and generate LOS TNE using Planning NRM Tool
- Generate Purchase Request and Purchase Order Approval using SAP
- L2 and L3 Analysis and Raising Re-route and Re-Config TNE for PWE & 3G
- Telecom Reporting and Migration
- BO Universe Modification
- Report development, Modification and fixing production issues
Shift Manager (NOC) - Ericsson India Global Services Limited
(2011-08 - 2014-10)
Project: Aircel, IDEA, Vodafone Ireland/NII/Ziggo/LGI/Telekomcell - Managed the Team of 25 resources involved in Process Monitoring of Network (BSS, NSS and Transmission) Nodes deployed and supporting Integration and configuration of access network.
- Involved in Resource Development, Training Need Identification for the resources
- To lead the team as one coherent unit and deliver as per SLAs and to optimize the use of all resources and to empower all engaged employees
- Identify Continuous Service Improvement opportunities
- Involved in daily Reporting to Director-NOC about the KPI's of the Networks Managed
- Devise and employ best practices/methods for problem analysis and PIR (Post Incident Review) depending on type of issue
TL-NMS/OMC Engineer - Nokia Siemens Networks
(2010-02 - 2011-07)
Project: Aircel - Worked on Connectivity of Nodes to the NMS through Proper DCN Planning.
- Setting up Forward and Backward IP Route in Order to ensure reflection of Nodes on centralized NMS
Senior Network Engineer - Primus Telecom
(2009-07 - 2010-01)
24*7 NOC Operations for US and UK customers of Primustel.
- Troubleshooting and resolving issues related to Voice, DATA (VO IP, SIP) for Enterprise, Rentals
- Trouble shoot and resolve Switch and Transmission related problems on Veraz Softswitch, T-DAX, MV-36
Engineer Executive Networks - TATA Communication (TCTS)
(2006-12 - 2009-07)
Project 1: Cable & Wireless (UK) - STEED I & NI&S (Dec 2006 - Nov 2007 and May 2008 - Jul 2009) - Network Provisioning of bandwidth to customers of C&W across UK.
- Circuit Planning, Circuit Writing, SDH Build and Testing Circuits
- Checking feasibility of bandwidth in the path
- Planning and writing PDH and SDH path
- Building SDH path and testing it using NMS/EMS
- Alarm Monitoring and rectifying faults if testing fails
Engineer Executive Networks - TATA Communication (TCTS)
(2007-11 - 2008-05)
Project 2: C&W Access - WAD - Seeing to the set up of transitioning from UK to India (offshore) and transforming existing processes of MPF, Cease Line, SMPF (Partial Data and Voice), DSL AM.
- Interacting with customer about the transitioning of complete setup to offshore
- Process Writing and documents signoff for processes
- Ensuring smooth transitioning and Knowledge Transfer to the FTE's
FM Engineer - Ericsson India Private Limited
(2006-02 - 2006-12)
Project: Airtel Bharti Cellular Limited - Mobility
- Commissioning, Maintenance and troubleshooting of GSM Network Elements
- Operation and Maintenance of BTS sites
- Commissioning the sites
- Fault Management
