Marlenid Cruz

Marketing and Accounting graduate (Cum Laude) with agency experience supporting media billing, financial operations, and marketing initiatives. Bilingual in English and Spanish with strong analytical, organizational, and communication skills. Experienced in invoice reconciliation, campaign documentation, and cross-functional collaboration with media buying and finance teams.

Accounts Payable Clerk - SAJO McCann - San Juan, PR

(2026-03)

• Processed and reconciled 50+ monthly invoices, ensuring accuracy and compliance with agency financial procedures.
• Collaborated with the Billing Manager and Media Buyer during billing cycles, reconciling media affidavits, validating advertising placements and job numbers, and assisting in the preparation of client invoices.
• Reconciled bank statements, ensuring completeness and accuracy of all recorded transactions.

Marketing Intern - Admissions Office at University of Puerto Rico in Ponce - Ponce, PR

(2025-08 - 2026-03)

• Planned and managed monthly content calendars, designing 5+ posts per month to strengthen social media presence and engagement.
• Created and edited visual and written content, ensuring consistent branding across all platforms.
• Collaborated with team members to develop content strategies, increasing audience engagement and awareness of Admissions initiatives.

Tax preparer - Novotax - Ponce, PR

(2025-01 - 2025-04)

• Prepared and filed accurately over 100 individual tax returns in compliance with federal and local regulations.
• Identified deductions and credits, reducing client liabilities by an average of 12%.
• Ensured 100% on-time filing and provided personalized tax advice to clients.

Creative Intern - Arteaga & Arteaga - San Juan, PR

(2025-06 - 2025-08)

• Supported development and execution of strategic communications campaigns for multiple clients; gained hands-on experience in agency workflows, client management, and commercial proposal execution.
• Created visual and written content designed to shift audience perceptions and drive measurable engagement across digital channels.

Social Media Marketing Intern - Socially Fabs - Remote

(2024-02 - 2024-05)

• Managed content calendars and campaign schedules; supported Meta Ads campaigns that increased reach by 25% and prepared weekly performance reports.

Cashier - Florería Dianthus - Santa Isabel, PR

(2023-05 - 2024-02)

• Provided customer service and assisted with social media management and content creation.
• Created floral arrangements according to customer preferences and event needs.
• Maintained a clean and organized workspace and cared for floral inventory to preserve freshness and quality.

Grooming Assistant - Cachorritos Grooming - Coamo, PR

(2021-07 - 2022-07)

• Prepared pets for grooming procedures, ensuring they were clean, comfortable, and ready for service.
• Maintained a clean, organized, and sanitary grooming environment.
• Fed and provided daily care for pets, ensuring their well being throughout their stay.

Founder, Project Leader & Speaker - Enactus PR

(2024-08 - 2026-01)

Behaviour change initiative to reach and support Alzheimer caregivers, a underserved audience, through strategic communications and community outreach. Semi Finalist – Enactus National Competition

• Conducted audience needs assessments to identify barriers and design targeted messaging that resonated with caregivers; directly impacted 30+ families.
• Led full brand development, stakeholder outreach, and communications strategy from concept to national-stage presentation.
• Designed scalable B2C and B2B models; validated through 4 trial sessions and recognised at the Enactus National Competition.

Student Ambassador - Enactus UPR Ponce - Ponce, PR

(2024-08 - 2026-05)

• Led a team of 9 board members and recruited 38 members; organized events promoting entrepreneurship and community-driven solutions.

Public Relations Officer - Future Marketing Executives (FME) - Ponce, PR

(2023-08 - 2026-05)

• Managed association's communications strategy and brand presence achieving a 20.8% growth in content interactions; coordinated workshops, events, and Marketing Week activities.

Vice- President - Asociación de Universitarios Pro Sordos (AUPS) - Ponce, PR

(2022-08 - 2024-05)

• Managed association's paperwork assuring compliance with the university’s regulations.
• Lead a board member of 8 students and colaborated in the recluting of 30+ members.
• Offered around 10 PRSL workshops for the students to create awareness of the community.

Bachelor of Science in Business Administration - Double Major: Marketing & Accounting - University of Puerto Rico

Puertorican Sign Language - Intermediate - University of Puerto Rico

Puertorican Sign Language - Tourism focused - University of Puerto Rico

Digital Marketing - Social Media - University of Puerto Rico