Sydney Higgins

Positive and creative individual with over a year of combined barista and food service experience. Passion for espresso and community-oriented cafe environments. Approach all situations with flexibility and a love for learning. Under pressure, I thrive with clear communication, teamwork, and keep an attention to detail.

Graphic Designer at D|G Studios (2023-10 – 2026-05)

• Worked closely with other designers to address client's needs with creative and clear design solutions following architectural and ADA guidelines.
• Absorbed feedback to grow creatively and flexibly under budget and time constraints.

Barista at Whole Foods (2021-06 – 2021-12)

• Provided positive and flexible service to customers in a fast-paced environment.
• Understanding and memory of the coffee menu and POS system.
• Strategically communicated with other Team Members to execute tasks together as part of a chain.
• Prioritized keeping a clean and sanitary space, even in rushed situations while handling drinks.
• Monitored refrigerated product freshness, ensured proper product rotation, and completed spoilage procedures.

Cashier at Brooklyn Pizzeria (2019-06 – 2020-03)

• Greeted customers with positivity as the first face they see at the counter.
• Efficiently communicated with customers in-person and on the phone to enter accurate orders into a POS system.
• Processed payments, cash handling, and counting tips.
• Maintained lobby cleanliness by bussing tables, sweeping, and deep-cleaning after closing.
• Informally trained and advised new employees on efficiency and expectations.

Bakery Associate at Whole Foods (2021-06 – 2021-12)

• Multi-tasked between food prep, product stocking, and customer service at the bakery counter.
• Memorized recipes for a range of products that required different procedures.
• Efficiently moved between tasks even while working alone.
• Provided friendly and timely service to customers in-person and on the phone.
• Informally trained new Team Members on efficiency and expectations.

Bachelor of Fine Arts in Graphic Design – University of Houston (2019 – 2023)