Administrative and customer service representative seeking employment.
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An administrative and operations professional based in Sacramento, CA, with a background in document control, data management, and HIPAA-compliant recordkeeping. She has experience supporting both in-office and remote work environments across industries including transportation, mortgage, and healthcare compliance.
Administrative Functional Support — Siemens Mobility, Sacramento, CA (February 2021 – February 2023)
Managed a COVID-19 case tracking system, coordinated with internal and external stakeholders, processed and quality-checked train inspection reports, supported corporate event coordination, and maintained productivity in a primarily remote environment.
Contingent COVID Tracer — Siemens Mobility via Acara Solutions, Sacramento, CA (October 2020 – February 2021)
Built a COVID-19 contact tracing process and documentation system from the ground up, maintained daily management reporting, and collaborated with the EHS department on safety protocols.
Document Control Specialist — Sierra Pacific Mortgage Company via SearchPros Staffing, Sacramento, CA (October 2019 – March 2020)
Reviewed and processed mortgage documentation, verified borrower information, maintained physical and digital filing systems, and coordinated file archival and secure shredding during a digital transition.
Full Sail University - Online
Hiram Johnson Main Campus - Sacramento, CA
