Tahera Firdose

Results-driven Software Quality Engineering professional with 13 years of experience in QA, including 8 years specializing in Warehouse Management Systems (WMS). Expertise in testing end-to-end warehouse workflows including inbound, outbound, and cross-dock operations, ensuring seamless inventory and order management. Proven track record of leading cross-functional QA teams, gathering functional requirements, and executing System Integration Testing (SIT) in Agile environments.

Skilled in building scalable automation frameworks using Selenium and Java, and implementing CI/CD-driven testing pipelines to enhance product quality.

Senior QA Analyst - Rona Inc - Canada

(2025-12)

• Led QA activities for Warehouse Management System (WMS) implementations, ensuring end-to-end validation of inbound, outbound, inventory, and wms processes.
• Created comprehensive Test Strategies and Test Plans covering Functional, System Integration Testing (SIT), Performance, and UAT phases for large-scale supply chain initiatives.
• Collaborated with business stakeholders to gather and analyze functional requirements, translating them into detailed test scenarios and test cases.
• Managed and mentored a QA team, assigning tasks, reviewing deliverables, and ensuring adherence to quality standards and timelines.
• Performed System Integration Testing (SIT) to validate end-to-end workflows across WMS, ERP, and downstream systems.
• Executed test cases, performed defect management using Jira, and tracked issues through resolution to ensure stable production releases.
• Designed and executed test strategies covering functional, integration, and regression testing for WMS modules.
• Performed WMS configuration, executed SQL queries, and conducted data validation to ensure data integrity across systems.

Senior QA Analyst - Home Depot - Canada

(2022-09 - 2025-12)

• Led WMS testing for large-scale retail supply chain systems, covering inventory management, order processing, and warehouse operations.
• Managed multiple testing streams and cross-functional teams, ensuring alignment across QA, development, business, and integration teams in an Agile environment.
• Managed and mentored a QA team, driving test planning, execution, and best practices.
• Analyzed and documented business and functional requirements to ensure complete test coverage.
• Executed test cases, performed defect management using Jira, and tracked issues through resolution to ensure stable production releases.
• Executed System Integration Testing (SIT) across WMS, order management, and logistics systems for end-to-end validation.
• Developed and executed functional, regression, and end-to-end test cases; tracked defects and supported stable production releases.

Automation Consultant - Stonex Group Inc - India

(2020-08 - 2021-09)

• Built and managed automated test pipelines using Selenium, Java, BDD, and Azure DevOps.
• Spearheaded integration testing for Treasury Terminal; led coordination between onsite and offshore teams.
• Facilitated client demos, defect triage meetings, and automation feasibility analysis.
• Managed API test suites using Postman.

Software Test Engineer Consultant - Development Bank of Singapore (Payroll of NTT Data) - Singapore

(2019-02 - 2020-04)

• Created robust automation test suites with Selenium-Java for banking web and mobile apps.
• Handled end-to-end testing from requirements analysis to defect closure and reporting.
• Conducted code reviews and framework enhancements.

Software Test Engineer - Credit Agricole (Payroll of Optimum Solutions) - Singapore

(2018-07 - 2019-01)

• Performed manual testing of banking applications, including test case creation, execution, and defect reporting.
• Participated in User Acceptance Testing (UAT), providing support to stakeholders during test preparation and execution.
• Engaged in requirement analysis sessions and provided feedback on functional coverage from a testing perspective.
• Collaborated with cross-functional teams to ensure application functionality and quality met business expectations.

Software Test Analyst - JDA SOFTWARE - India

(2016-05 - 2018-03)

• Designed and executed manual test cases and created traceability matrices based on complex business and system requirement documents.
• Performed regression and production verification testing for web-based supply chain applications.
• Provided configuration training for JDA enterprise applications and supported implementation validation.
• Mentored junior QA team members on testing processes, documentation standards, and defect lifecycle management.

System Test Analyst - UST Global - India

(2014-09 - 2016-05)

• Provided production support by validating implementations, resolving critical defects, and assisting with post-Go-live testing.
• Collaborated with business and technical teams to configure systems based on client requirements and ensure smooth deployments.
• Designed and executed regression test suites to validate fixes and enhancements in production.
• Participated in stakeholder meetings, status reporting, and conducted product walkthroughs during release cycles.

Quality Analyst - Manhattan Associates - India

(2011-07 - 2014-09)

• Delivered end-to-end QA services for warehouse and logistics applications.
• Created and maintained automation test cases for regression and functional validation.

Bachelor of Engineering - Telecommunication (2005 - 2009)

Post Graduate Diploma - AI (2021 - 2023)