Tahler Easterwood
Certified Phlebotomy Technician (Lead / Designated Trainer)
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About
Compassionate and dedicated Certified Phlebotomy Technician with over eight years of healthcare experience, including more than six years specializing in plasma phlebotomy, donor care, leadership, and staff development.
Experienced Lead
Phlebotomist and Designated Trainer with a proven 98.99% overall venipuncture success rate and more than 6,600 successful venipunctures annually. Recognized as a two-time recipient of the S.T.A.R. (Special Thanks and Recognition / Superior Technical and Relational) Phlebotomist Award for exceptional technical skill, compassionate donor care, professionalism, and leadership. Certified in Basic Life Support (BLS) and committed to delivering safe, high-quality patient care while fostering teamwork, mentorship, and operational excellence.
Experience
Lead Phlebotomist / Designated Trainer at Freedom Plasma / Grifols (2022-03 – Present)
- Performed more than 6,600 successful venipunctures annually while maintaining an exceptional 98.99% overall venipuncture success rate.
- Earned the S.T.A.R. Phlebotomist Award twice for outstanding technical performance, compassionate donor care, professionalism, and leadership.
- Served as Designated Trainer responsible for onboarding, coaching, and mentoring newly hired phlebotomists.
- Traveled to multiple plasma centers to train employees and provide operational support.
- Performed donor screening, medical history reviews, vein assessments, and vital sign collection.
- Conducted venipuncture, plasma collection procedures, specimen collection, and donor disconnects.
- Educated donors regarding hydration, nutrition, and post-donation care to promote donor safety.
- Scheduled donor appointments and registered new donors using electronic systems.
- Assisted with grading medical examinations and determining donor eligibility.
- Maintained strict compliance with FDA regulations, company policies, and infection-control standards.
- Performed daily, weekly, and monthly equipment cleaning and preventative maintenance according to NexSys PCS guidelines.
- Maintained inventory, restocked supplies, safely disposed of biohazard waste and sharps, and ensured all donor areas remained inspection-ready.
- Delivered exceptional customer service while promoting donor safety, efficiency, and positive donor experiences.
Certified Phlebotomy Technician at CSL Plasma (2020-11 – 2022-03)
- Performed automated plasma collection procedures utilizing apheresis equipment.
- Conducted venipuncture and managed difficult venous access when necessary.
- Monitored donors throughout the donation process and responded appropriately to donor reactions.
- Educated first-time donors regarding the plasma donation process and answered donor questions.
- Troubleshot machine alarms, including no-flow and high-pressure situations.
- Prepared, sanitized, and maintained plasma collection equipment.
- Ensured compliance with FDA regulations, company policies, and infection-control procedures.
Activity Assistant at SKLD Perrysburg (2020-06 – 2020-11)
- Planned and coordinated recreational activities for long-term care residents.
- Assisted residents with activities of daily living as needed.
- Organized virtual family visits using Zoom.
- Welcomed new residents and promoted a smooth transition into the facility.
- Assisted with scheduling, phones, and administrative responsibilities.
Patient Care Technician at Mercy Health – St. Charles Hospital (2019-07 – 2020-05)
- Assisted nurses in providing direct patient care within a hospital setting.
- Assisted patients with bathing, dressing, feeding, mobility, and personal hygiene.
- Assisted with oxygen therapy and breathing treatments.
- Monitored patient conditions, obtained weights, and documented observations accurately within the electronic medical record.
- Maintained a clean, safe, and compassionate patient care environment.
Resident Assistant / Nurse Aide at Kingston Residence of Perrysburg (2018-05 – 2019-02)
- Provided compassionate care to residents within an assisted living community.
- Assisted with bathing, dressing, feeding, toileting, mobility, and other activities of daily living.
- Assisted with catheter care, oxygen therapy, and resident transfers using mechanical lifts.
- Observed and reported changes in resident conditions to nursing staff.
- Assisted nurses with wound observation and patient care.
- Maintained accurate documentation while following infection-control and safety protocols.
Customer Service Associate at Phantom Fireworks (2016-06 – 2017-08)
Seasonal position
- Delivered outstanding customer service in a fast-paced retail environment.
- Assisted customers with product selection and purchases.
- Operated point-of-sale systems and processed transactions accurately.
- Resolved customer concerns professionally and efficiently.
- Assisted with shipping, receiving, inventory management, and warehouse operations.
- Helped train new employees on register operation and customer service procedures.
Education
Certificate in Phlebotomy Technician – Owens Community College – Workforce & Community Services (2020)
Coursework in Pre-Nursing – Bowling Green State University (2016 – 2018)
Coursework in College Credit Plus – Terra State Community College (2015 – 2016)
High School Diploma – Oak Harbor High School (2012 – 2016)
