Tamara Chafey

Experienced Community Association Manager with over a decade of expertise in property management, operations, and resident relations. Proven ability to manage communities efficiently, maintain financial oversight, and ensure compliance with governing regulations. Skilled in leasing, budgeting, conflict resolution, and property management systems.

Community Association Manager at Ardsley Management (2024-05 – Present)

• Managed daily operations for multiple residential communities/associations, overseeing portfolios of up to 900+ homes
• Administered annual budgets exceeding $500K+, improving cost efficiency and reducing expenses by 10–15%
• Increased homeowner satisfaction by resolving 90%+ of service requests within target timelines
• Led board meetings and improved communication processes, reducing homeowner complaints
• Coordinated capital improvement projects, completing them on time and within budget
• Ensured 100% compliance with HOA governing documents and regulations

Community Association Manager at PMI Meridian Management (2022-08 – 2024-05)

• Managed daily operations for multiple residential communities/associations, overseeing portfolios of up to 900+ homes
• Administered annual budgets exceeding $500K+, improving cost efficiency and reducing expenses by 10–15%
• Increased homeowner satisfaction by resolving 90%+ of service requests within target timelines
• Led board meetings and improved communication processes, reducing homeowner complaints
• Coordinated capital improvement projects, completing them on time and within budget
• Ensured 100% compliance with HOA governing documents and regulations

Community Association Manager at Kirkpatrick Management Company (2020-03 – 2022-08)

• Managed daily operations for multiple residential communities/associations, overseeing portfolios of up to 900+ homes
• Administered annual budgets exceeding $500K+, improving cost efficiency and reducing expenses by 10–15%
• Increased homeowner satisfaction by resolving 90%+ of service requests within target timelines
• Led board meetings and improved communication processes, reducing homeowner complaints
• Coordinated capital improvement projects, completing them on time and within budget
• Ensured 100% compliance with HOA governing documents and regulations

Community Association Manager at Community Management Services (2017-09 – 2020-03)

• Managed daily operations for multiple residential communities/associations, overseeing portfolios of up to 900+ homes
• Administered annual budgets exceeding $500K+, improving cost efficiency and reducing expenses by 10–15%
• Increased homeowner satisfaction by resolving 90%+ of service requests within target timelines
• Led board meetings and improved communication processes, reducing homeowner complaints
• Coordinated capital improvement projects, completing them on time and within budget
• Ensured 100% compliance with HOA governing documents and regulations

Assistant Property Manager / Property Manager at Multi-Family Housing (2012 – 2018)

• Maintained 95–98% occupancy rates through effective leasing strategies
• Improved lease conversion rates by 20% through strong sales and follow-up
• Achieved 98% on-time rent collection, reducing delinquency rates
• Enhanced resident retention through strong customer service and issue resolution
• Managed leasing operations for 100+ units including move-ins and move-outs
• Maintained zero violations through strict adherence to HUD and Fair Housing regulations

Master of Business Administration in MBA – Ashford University

Bachelor of Arts in Business Administration – University of Indianapolis / Ashford University

Core 40 with Academic Honors – Decatur Central High School

Doctoral Degree in Leadership