Tamara Evans

Experienced with resolving customer inquiries effectively. Utilizes communication and empathy to build rapport and ensure satisfaction. Knowledge of troubleshooting and issue resolution. I am a proven professional in customer support with strong communication and problem-solving skills.

Adept at managing inquiries, resolving issues, and ensuring customer satisfaction. Known for teamwork, adaptability, and achieving results under changing conditions. Skilled in conflict resolution, empathy, and time management.

Banquet Server - Embassy Suites - 8001 Arco Corporate Drive, Raleigh, NC, 27617

(2024-01 - 2025-12)

• Assist in the setup and dismantling of four distinct banquet rooms for a variety of events.
• Carefully inspect the area to ensure everything is in order.
• Demonstrate excellent communication skills and go above and beyond to surpass guest expectations, ensuring their experience at the event is outstanding.
• Always maintain a clean and welcoming appearance.

Dental Assistant - Wilson Pediatric Dentistry - 2401 Wooten Blvd SW, Ste F, Wilson, NC 27893

(2021-01)

• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Provided chairside assistance during examinations, enhancing both the dentist's efficiency and patient satisfaction.

Dental Assistant - Dr. Marti L. Cherry - 2620 W Arrowood Rd. Ste 100 Charlotte, NC 28273

(2007-01 - 2020-12)

• Assisted in emergency dental procedures, providing critical support in high-pressure situations.
• Conducted inventory management to maintain essential supplies, avoiding procedural delays.
• Educated patients on dental hygiene, pre-surgical instructions

Night Auditor - Gateway Hotel & Conference Center - 909 Highway, Hickory, NC 28602

(2002-01 - 2007-12)

• Reconcile and balance daily financial transactions and prepare and distribute financial reports for hotel management
• Perform front desk duties, such as check-ins and check-outs
• Address guest inquiries and resolve any issues
• Process and post room charges and other hotel services

High School Diploma - Fred T. Ford High School (1992)

Bachelor Degree - North Carolina A & T State Univ. (1993-01 - 1997-12)