Usher- Part Time
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I am a customer service-oriented professional with 20 years of experience in the service field. I also get along well with others of all ages, genders, and nationalities.
Customer Service Representative- Cashier CVS 1997 Baltimore, Maryland
Special Educator Baltimore City Public Schools- 2001-2004
Benefits Authorizer- contact with disabled beneficiaries to award Social Security benefits 2004-2009 (Woodlawn, MD)
Claims Authorizer- review and award beneficiaries benefits with the Social Security Administration (Woodlawn, MD) 2009-2015
Program Analyst- Analyze and review beneficiary benefits to determine, identify, and advise upper management on potential fraudulent transactions to mitigate fraud from continuing and developing in the future. Responsible for the maintenance of the Social Security Administration fraud reporting tool. 2015- present Woodlawn, MD
Church Administrator- New Mount Zion Baptist Church Baltimore, Maryland 2012-present
Responsible for upkeep of church, finances, business documents, supply storage and ordering and member relations and correspondence including transportation, greeting (ushering), and building maintenance.
Licensed Social Worker at Thrive Behavioral Health 2009- present. Catonsville, Maryland
Providing mental health services, resources, and support to clients ages 5 to 65 in person, virtually, and in small groups or family settings in the office or clients homes.
Bachelors Degree in Special Education from University of Maryland Eastern Shore 1997: Special Education
Master's Degree in Social Work from the University of Maryland Baltimore 2007
