Clinical Administrator - Lighthouse Autism Center - Greensboro, NC
(2026-02)
Manages daily operations, finances, personnel, and regulatory compliance for Lighthouse Autism Center. Maintain attendance records for Learners and Staff and conduct and audit safety drills.
- Orchestrated staffing and scheduling for fifteen employees, streamlining HR operations through targeted recruitment and standardized training protocols
- Enforce strict HIPAA and OIG compliance, and develop internal policies
- Oversee budgets, manage billing, insurance approvals, reimbursements, and expense monitoring
- Communicate with Parents to address their feedback and concerns, as well as improve the Parent and Learners' flow
Executive Administrative Assistant - Charles Aris Executive Search - Greensboro, NC
(2024-11 - 2026-02)
Plan travel, book meetings, answer incoming calls, plan and arrange events, and oversee office operations. Coordinate orders across multiple sites and manage inventory. Responsible for maintaining a database for new and terminated employees and tracking employees' time off requests.
- Review, proofread, and edit resumes and documents for clear and concise messaging
- Collaborate with internal and potential stakeholders to ensure smooth transitions and onboarding
- Maintain records of company equipment and be responsible for collecting equipment after resignation or termination
- Gather information from a variety of sources to generate reports and provide informational data
Rehabilitation Technician - HealthPro Heritage - Greensboro, NC
(2023-05 - 2024-06)
Perform technical audits for completeness and accuracy of documentation and patient charts. Responsible for reviewing and revising reports, updating Ways of Working Instructions, and communicating with Insurance Agencies, Hospitals, and Clinics.
- Proofread therapist's notes and forms to ensure accuracy by searching for any errors in grammar, medical terminology, content, and punctuation.
- Remain abreast of Rehabilitation Treatments and Outcomes to provide recommendations for Treatment Plans.
- Collaborate with Therapists, Directors, and Doctors to discuss the goals and vision for the Rehabilitation Department.
- Assist the Rehabilitation Team with Administrative and Research tasks as needed.
HR Office Assistant - North Carolina Personal Care Services - Greensboro, NC
(2022-01 - 2023-05)
Assisted with day-to-day operations of human resources functions and duties. Provided clerical and administrative support and coordinated daily interoffice activities to support the Agency Director.
- Recruited and interviewed new caregivers and administrative staff under the supervision of the Agency Director.
- Created job descriptions, uploaded them on social platforms (Indeed, Monster, etc.), and managed social sites.
- Maintained a shared calendar and used various Project Management tools.
- Provided feedback to determine optimal staffing matches for new and existing clients. Drafted acceptance and rejection letters.
Administrative Assistant - International Brotherhood of Electrical Workers - Greensboro, NC
(2021-11 - 2022-01)
- Handled daily A/P processes; created and processed invoices, invoice matching, and provided detailed expense reports. Managed accurate processing of payment transactions and general ledger credits. Prepared training reports, and created new employee entries into the system database.
- Gathered data to compile various Local and Joint Apprenticeship and Training Committee (JATC) reports for managerial usage.
- Entered validated timesheets and evaluations for active employees.
- Served as a backup for travel planning, communication, and coordination.
- Provided administrative support to management via drafting company correspondence, sorting incoming and outgoing mail, filing, and data entry.
Communication and Marketing Specialist - PLG Equal Opportunity Services - Charlotte, NC
(2019-01 - 2021-11)
Primary responsibilities included managing Standardized Response Notifications, website administration, and marketing content. Supported transformation of conceptional to materialization efforts. Facilitated Writing and Grammar programs.
- Processed and maintained files, correspondence, memos, reports, and personnel documents in a highly confidential manner.
- Created Standard Practice Training Aids and documented processes on an as-needed basis.
- Served as the Communication Liaison for the Owner and other department Managers by composing and creating correspondence between internal and external partners
- Proofread and approved confidential papers submitted for Status Approval
Data Entry Clerk (Contract) - Schneider Electric - Salisbury, NC
(2016-10 - 2018-12)
Updated and entered production orders into Schneider's database. Work closely with internal partners to enter or cancel construction orders. Assisted managers with updating Standard Practice Training Aids and other projects as needed.
- Researched and retrieved requested data
- Settled discrepancies by utilizing standard procedures or by escalating them to the appropriate persons
- Updated orders for internal partners daily
- Supported additional departments such as administrative, customer service, and engineering as needed by collecting, organizing, and presenting requested information
Accounts Receivable Specialist (Contract) - TeamCraft Roofing - Salisbury, NC
(2015-12 - 2016-10)
Verified validity of account discrepancies by obtaining and investigating information from Accounts Payable departments, customers, and internal partners. Posted payments by recording cash, checks, and credit card transactions and entering them into the general ledger or accounting software. Generated financial statements and reports detailing paid and unpaid invoices.
- Collected on accounts by sending invoice reminders and communication with customers via phone, email, fax, or mail
- Reconciled the accounts receivable ledger to ensure that all payments were accounted for and properly posted
- Resolved payment discrepancies and disputes on behalf of the company
- Provided the necessary documents for customers to ensure an updated profile is maintained
Administrative Assistant - Fish Window Cleaning - Charlotte, NC
(2015-04 - 2015-12)
Gave advanced secretarial support by relieving management of administrative details. For instance, arranged meeting calls, oversaw all inbound/outbound mail, ordered office supplies, and scheduled consultations. Served as the liaison for the Owner and other departments.
- Maintained and updated the Owner's Outlook contacts
- Assisted in recruiting new hires including acting as a liaison between recruiting and corporate administration; verified and input payroll data
- Administered new hire orientation and processed HR paperwork
- Managed the office when the Owner was absent
