Tamere Robinson

Willing to relocate to: Phoenix, AZ - Deer Valley, AZ - Scottsdale, AZ

Assistant Overnight Manager - QuikTrip - Phoenix, AZ

(2024-01)

• overseeing daily store operations
• managing staff
• ensuring customer satisfaction.
• Performs and trains all duties of the Customer Service Representative
• Lead Customer service representative
• Prepares and transmits the daily bookkeeping
• Prepares, posts, verifies, and records customer payments and transactions related to accounts
• Creates invoices according to company practices
• submit invoices to customers.
• Maintains and updates customer files
• invoicing, gasoline data
• work with other departments to verify and record transactions and resolve account discrepancies
• delegates work assignments.
• Ensures that staff work safely and comply with local, state, and government weights, measures and labeling laws.
• Cooperates with other departments for special promotions to help drive sales.

Licensed Massage Therapist (LMT) - Az New Motion - Phoenix, AZ

(2022-06)

• therapeutic massages on clients
• Attending and participating in meetings and training sessions.
• improve circulation,
• promote relaxation
• relieve stress, pain, and injuries.
• Ensuring a clean, safe, and well-organized spa facility.
• Setting up spa and work stations, and ensuring cleanliness and tidiness throughout the shift.
• Assisting with keeping linens clean and tidy, and replacing them between sessions.
• Sterilizing equipment.
• Accompanying guests to and from treatment rooms.
• Consulting with clients to identify appropriate massage services.
• Providing massage services listed in the brochure.
• Maintaining records and filing documentation.
• Complying with all applicable standards, rules, and regulations.

Claim Processing Specialist - TMG Marketing - Tempe, AZ

(2020-01 - 2022-10)

• in charge of preparing loan files
• submitting them to banks or mortgage lenders for approval.
• processing claims,
• negotiating settlements,
• verifying insurance coverage,
• and reviewing insurance cases
• newborn enrollment functions,
• claims-encounter requests for verification and updates,
• PCP assignment activity,
• enrollment record error reports

Customer Service Representative - Valor Global - Phoenix, AZ

(2019-03 - 2019-11)

• Resolving network issues.
• configuring operating systems
• Using remote desktop connections to provide immediate tech support.
• Claims processing
• Providing quality and efficient customer service to customers.
• investigates account issues
• Processing claims against account
• respond to general inquires
• taking appropriate action while providing follow up care to our customers
• Maintained up-to-date knowledge of customer accounts
• Explained products and benefits
• Resolved payment and order disputes
• Provided excellent technical support
• Operated the live chat
• Provided assistance to clients
• Diagnose and troubleshoot software and hardware problems
• Help our customers install applications and programs.

Administrative Assistant/Office Manager - Warehouse Services Inc - Sacramento, CA

(2018-04 - 2019-03)

• Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
• Answer and direct phone calls
• Organize and schedule meetings and appointments
• Maintain contact lists
• Produce and distribute correspondence memos, letters, faxes and forms
• Claims processing
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Order office supplies
• Book travel arrangements
• Submit and reconcile expense reports
• processing claims,
• negotiating settlements,
• verifying insurance coverage,
• and reviewing insurance cases
• Provide general support to visitors
• Provide information by answering questions and requests
• Research and creates presentations
• Generate reports
• Handle multiple projects
• Prepare and monitor invoices
• Develop administrative staff by providing information, educational opportunities and experiential growth opportunities

High school diploma - Westwood high school (2012-08 - 2013-05) Mesa, AZ