Tamir Francis

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

VIDEO PRODUCER at Metropolitan Business League (2022-01 – Present)

• Oversee all phases of video production, from pre- to post-production
• Maintain high company standards in production of media and video projects
• Develop and execute brand messaging
• Conduct courses on Adobe Suite
• Create content to be used for web, promotion, and social media
• Final edits on all content

FINANCE MANAGER at Volvo Cars Richmond (2019-01 – 2020-01)

• Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
• Trained new and existing staff members in various financial procedures to prepare for job requirements.
• Optimized cash flow with diligent monitoring of accounts receivable and payable.
• Created organizational structures to improve accounting and finance functions.
• Leverage opportunities to offer aftermarket products, service contracts, and insurance programs
• Led negotiations for major contracts, achieving favorable terms and significant cost savings.

INTERNET SALES CONSULTANT at Volvo Cars Richmond (2015-01 – 2019-01)

• Top Sales Producer
• Established long-term relationships with clients, resulting in repeat business and increased referral rates.
• Increased overall sales revenue by consistently meeting or exceeding monthly targets through effective time management and prioritization.
• Developed personalized sales strategies for each client, tailored to their unique needs and preferences.
• Provided constructive feedback to management regarding client concerns, leading to improved product offerings and better addressing customer needs.
• Utilized social media channels effectively to engage with potential customers, promoting brand awareness while also answering product-related questions.
• Managed customer service inquiries and complaints for customer satisfaction.

FOUNDER | PRESIDENT at RVA Feed The City (2008-01 – 2016-01)

• Oversee team of 15 professionals
• Maintain organization awareness through internet marketing, radio, press releases, and television appearances
• Fundraising through multiple community charity events
• Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
• Established a successful business by identifying market needs and developing innovative solutions.
• Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
• Developed strong partnerships with key industry players, contributing to an increased market presence.
• Increased brand visibility and market penetration by developing and executing comprehensive marketing strategies.

RETAIL SALES CONSULTANT at Sprint (2004-01 – 2010-01)

• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Managed inventory levels, ensuring optimal stock availability and minimal waste.
• Conducted regular product demonstrations, increasing interest in featured items.
• Developed strong relationships with clients, leading to repeat business and increased referrals.
• Used in-store system to locate inventory and place special orders for customers.

High School Diploma – MEADOWBROOK HS (2001-01)