Tammy Abdul

Results-driven HR and business operations professional with 21+ years of progressive experience across manufacturing, logistics, and corporate environments. Skilled in workforce planning, employee relations, and compliance with a strong record of improving retention, engagement, and performance outcomes. Recognized for hands-on leadership, sound judgment, and the ability to build trust with both frontline teams and senior management.

Business Development Manager at Wagner Staffing (2025-03 – 2025-10)

Partnered with warehouse and operations leaders to implement HR initiatives that aligned workforce planning and employee engagement with business goals — improving retention by 20% and reducing time-to-fill by 15%.

• Developed and executed strategic sales initiatives to expand client partnerships across manufacturing, logistics, and administrative sectors.
• Prospected, qualified, and closed new business opportunities through consistent outreach, on site visits, and relationship management.
• Created customized staffing proposals and pricing models tailored to client workforce requirements and production goals.
• Negotiated service agreements and collaborated with branch leadership to ensure delivery of high-quality staffing solutions.
• Maintained consistent follow up and account management to strengthen client loyalty and ensure ongoing satisfaction.
• Supported promotional campaigns and community networking efforts to enhance Wagner Staffing's visibility across metro Atlanta market.

Account Executive at Partners Personnel (2024-08 – 2025-03)

As Account Executive, led business development and client service efforts within industrial and distribution environments, driving revenue growth while ensuring workforce solutions supported client productivity and compliance objectives.

• Negotiated contracts and service agreements, ensuring competitive pricing structures aligned with market trends and client budgets.
• Collaborated with recruiting teams to improve time-to-fill and quality-of-hire metrics through proactive talent pipeline development.
• Grew branch revenue by 28% in six months through strategic account expansion and consistent follow-through.

Strategic Account Manager at Employbridge Staffing Services (2021-06 – 2023-02)

Partnered with warehouse and logistics leadership to align HR and operational strategies—supporting over 250 associates across multi-shift environments while improving retention, engagement, and compliance metrics.

• Conducted investigations into employee complaints, including harassment and workplace conduct, maintaining confidentiality and compliance with company policy.
• Collaborated with HR, payroll, and safety teams to manage onboarding, training, and HRIS data accuracy.
• Tracked HR metrics such as turnover, attendance, and headcount to identify trends and create action plans that improved retention by 15%.

Operations Manager/Personnel Supervisor at Employbridge Staffing Services (2016-12 – 2021-06)

Directed HR operations and workforce strategy for large-scale manufacturing and logistics accounts—supporting over 1,500 associates across multiple shifts while enhancing compliance, engagement, and productivity.

• Oversaw HR operations, staffing, and scheduling across multiple warehouse and distribution sites to meet shifting production goals.
• Led workforce optimization projects that reduced overtime and unbilled hours by 18% while maintaining full staffing coverage.
• Provided leadership coaching and communication strategies to strengthen collaboration and accountability across teams.
• Collaborated with payroll, safety, and HRIS teams to maintain accuracy in employee data, timekeeping, and reporting.
• Managed full cycle recruiting for industrial and distribution accounts, including sourcing, interviewing, onboarding, and placement of high-volume workforce needs.

Network Operations Manager at AT&T (2000-04 – 2015-09)

Led a 24/7 operations team of technicians and supported performance functions to drive operational excellence through workforce leadership.

• Supervised and developed a team of 30+ employees, ensuring alignment with operational goals, performance standards, and company policies. Collaborated with HR and site leadership to identify talent gaps, address attendance and performance trends, and maintain compliance with company and labor standards.
• Managed scheduling, reporting, and quality assurance for high volume operations.
• Coached and developed staff to improve service delivery and productivity.
• Implemented process improvements that enhanced operational performance and reduced costs.

Master of Business Administration in Business Management – Western International University

Bachelor of Science in Business Management – University of Phoenix

Associates of Applied Science in Electronics – DeVry Institute of Technology