Tammy Cordova

Experienced Operations Specialist with 20 years of experience in Mortgage Documents. Excellent reputation for reviewing documents, resolving exceptions, customer relations, and having exceptional quality.

Operations Senior Specialist - JPMorgan Chase Bank N.A - Monroe, LA

(2005-01 - 2025-12)

File Intake/Private Banking/Service Release/Exception Clearing- Document Collection and research of missing documents to resolve exceptions.

• Allonge/Void letter research and prepare Allonges and Void letters for BAU, COT was created
• Lien release research
• Lien release processing
• QA for releases processed in Manila
• Lien filing, Lien Release
• Outbound Dept
• Repurchase Analyst Dept., Centralized Imaging Department(CID)
• CID researching and locating documents for brokers in New Jersey, New York and creating a combined package of documents to deliver to them
• Government Insuring Resolutions
• DDC in which I collected all documents from search sites and emails from title companies and lenders to be printed and then sent to be imaged
• Lost Affidavit Department where I created Lost Notes
• Prepared, researched, and submitted corrections for legal documents and other duties as assigned

Document Control/Operations Specialist - Kelly Services/Bank One/JPMorgan Chase - Monroe

(2001-07 - 2004-08)

• Trained and coached members of the team
• Worked with FNMA, FHLMC, GNMA, HUD, CO-OP and CEM

High School Diploma - Farmerville High School (1981)