Tanya Boulware
Experienced operations and property manager
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About
Experienced operations and property manager with a background in self-storage facility management, retail operations, and logistics. Demonstrates strong capability in customer relations, rent collection, financial oversight, and property maintenance. Experienced in managing on-site responsibilities while maintaining high occupancy and tenant satisfaction.
Experience
Trainer - CRST - Grand Rapids, MI
(2020-01 - 2023-12)
- Trained new drivers to obtain Class A Commercial Driver's Licenses (CDL)
- Delivered structured training using pre-developed curriculum to prepare students for CDL testing
- Evaluated driver performance and provided coaching to improve safety and compliance
- Maintained all required certifications and ensured adherence to regulatory standards
Truck Driver - Starwood National Carriers - Dallas, TX
(2015-01 - 2020-12)
- Delivered goods safely and on schedule across assigned routes
- Conducted regular maintenance and inspections of truck and trailer
- Complied with all DOT regulations and safety standards
- Maintained accurate logs and active commercial driving certification
On-Site Manager - Bellmead Self Storage - Bellmead, TX
(2011-01 - 2015-12)
- Managed day-to-day operations of storage facility, including unit rentals and customer onboarding
- Collected payments, tracked accounts, and followed up on outstanding balances
- Maintained financial records and handled all facility-related finances
- Coordinated and assisted with storage unit auctions
- Performed property maintenance and landscaping to maintain facility standards
General Manager - Bellmead Pools & Supply - Bellmead, TX
(2008-01 - 2011-12)
Recruited to return as General Manager to oversee full business operations
- Managed staff, inventory, vendor relationships, and financial performance
- Supervised service team and ensured high-quality customer service and retention
Sales Manager - Metro Wireless - Waco, TX
(2000-01 - 2003-12)
- Led sales of mobile devices and service plans, consistently meeting sales targets
- Activated cellular service and provided technical support to customers
- Resolved customer service issues to improve retention and satisfaction
- Managed inventory levels and coordinated product ordering
General Manager - Bellmead Pools & Supply - Bellmead, TX
(1992-01 - 2000-12)
- Directed daily operations of retail and service business specializing in pools and supplies
- Managed hiring, scheduling, and supervision of staff and service crews
- Conducted water chemical analysis and advised customers on treatment solutions
- Performed maintenance and repair on pumps, filters, and pool systems
- Oversaw payroll, budgeting, and financial operations
- Built vendor relationships and managed inventory procurement
- Developed marketing materials and promotional strategies to drive sales
