Executive Housekeeper - Hampton Inn/ Latrobe Hospitality Inc. - Latrobe, PA
(2016-03 - 2025-04)
- Supervised housekeeping staff to ensure compliance with quality and safety standards.
- Developed training programs for new employees, enhancing team efficiency and performance.
- Implemented inventory management system to streamline supply ordering and reduce costs.
- Coordinated daily cleaning schedules to optimize workflow and maintain high cleanliness standards.
- Conducted regular inspections of guest rooms and public areas to uphold brand reputation.
- Resolved guest concerns promptly, ensuring satisfaction and positive feedback on service quality.
- Established operational procedures that improved overall team productivity and service delivery.
Cashier/ Cook - Dominos Pizza Inc. - Latrobe, PA
(2015-03 - 2016-03)
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Prepared and cooked menu items following company recipes and food safety standards.
- Maintained cleanliness and organization of kitchen and dining areas to ensure compliance with health regulations.
- Resolved customer complaints effectively, ensuring satisfaction while adhering to company policies.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
- Followed strict standards for food handling and safety, minimizing risks.
- Managed opening and closing shift kitchen tasks.
- Prepared and served various food items in fast-paced environment.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Cashier/Cook - Dunkin Donuts - Washington, PA
(2013-05 - 2015-05)
- Processed customer transactions accurately and efficiently, ensuring positive experiences.
- Prepared food items according to established recipes and quality standards.
- Maintained cleanliness and organization of kitchen and front-of-house.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
- Monitored food quality and presentation to maintain high standards.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
