Tarvasha Branton

Detail-oriented Payroll Analyst and former Customer Service Manager with over 15 years of experience supporting accurate payroll operations, regulatory compliance, and workforce management. Proven ability to process high-volume payroll, resolve discrepancies, and improve internal controls. Recognized for mentoring staff, streamlining processes, and maintaining strict confidentiality.

Certified Payroll

Professional with strong analytical and customer service expertise.

Payroll Analyst at SOSI / IFAS (2022-05 – 2025-06)

Processed and validated full-cycle payroll with a strong focus on accuracy, timeliness, and compliance. Conducted audits and reconciliations while identifying workflow inefficiencies and implementing process improvements.

• Processed and validated full-cycle payroll with a strong focus on accuracy, timeliness, and compliance, reducing payroll discrepancies.
• Conducted payroll audits and reconciliations to ensure compliance with federal, state, and local regulations.
• Identified payroll workflow inefficiencies and implemented process improvements to enhance accuracy and efficiency.
• Collaborated with HR and management to resolve employee payroll inquiries promptly and professionally.
• Maintained confidentiality of sensitive payroll data while adhering to internal controls and policies.

Manager of Customer Service at United States Postal Service (USPS) (1998-12 – 2022-12)

Managed payroll processing, staffing, and onboarding for 300+ employees while overseeing hiring documentation, implementing new financial and payroll processes, leading meetings, and mentoring staff.

• Managed payroll processing, staffing, and onboarding for 300+ employees, ensuring accurate timekeeping and regulatory compliance.
• Oversaw hiring and onboarding documentation to support workforce planning and operational needs.
• Documented and implemented new financial and payroll-related processes to strengthen compliance and internal controls.
• Led weekly meetings to communicate financial expectations and performance goals, improving productivity and operational efficiency.
• Mentored and developed employees, fostering a high-performing and accountable team culture.

High School Diploma (1991)