Tatiana Pierce

Ensured compliance with U.S. Department of Defense and federal childcare regulations Maintained accurate records and ensured classroom readiness through routine inspections Collaborated with multidisciplinary team members to support program operations and accreditation standards

Child Development Specialist - Department of Defense - Fort Cavazos, TX

(2022-04)

• Ensured compliance with U.S. Department of Defense and federal childcare regulations
• Maintained accurate records and ensured classroom readiness through routine inspections
• Collaborated with multidisciplinary team members to support program operations and accreditation standards
• Conducted continuous accountability and supervision of children, documenting daily observations and incidents
• Communicated effectively with parents regarding their child's progress and well-being
• Created a safe, inclusive, and nurturing learning environment for children

Office Assistant - Twin Maples Veterinary Hospital - Carrollton, OH

(2019-04 - 2022-03)

• Managed front desk operations, including scheduling appointments, answering calls, and greeting clients in a fast-paced veterinary environment
• Assisted veterinarians and technicians by preparing exam rooms, handling medical records, and ensuring accurate documentation
• Processed payments, invoices, and insurance claims while maintaining confidentiality and accuracy in client accounts
• Maintained inventory of medical supplies and office materials, placing orders as needed to support daily operations
• Ensured cleanliness and organization of reception and exam areas to uphold clinic hygiene and safety standards
• Provided compassionate customer service by addressing client concerns, explaining procedures, and assisting with pet care instructions
• Coordinated with veterinarians and technicians to ensure smooth clinic operations

Office Coordinator - Smile Structure Dentistry - San Antonio, TX

(2017-01 - 2019-02)

• Coordinated patient scheduling, overseeing front office workflows, and maintaining accurate electronic health records
• Ensured exceptional patient service from check in through checkout by explaining financial responsibilities to patients and verifying insurance eligibility
• Collaborated closely with dentists, hygienists, and clinical staff to optimize appointment flow and maximize productivity
• Handled multi-line phone systems, resolved patient concerns professionally, and managed billing and payment processing
• Supported overall office efficiency through strong organizational, communication, and administrative leadership
• Updated medical records, verified insurance, and processed payments
• Maintained cleanliness and organization of the front desk and waiting area to ensure a welcoming environment

All-Lines Insurance Adjuster - The Adjuster School (2026-08)

Air Academy High School (2016-05)

Basic Life Support - American Red Cross (2026-05)