Taylor C

Currently working as Social Media & Marketing Intern at Chatku Arts Center at Mahpiya Luta.

Experience in marketing, sales and customer service with skills in leadership, problem solving and decision making. Dedicated to promoting Lakota culture through technology and visibility and committed to creating sustainable growth within the community.

Cashier/Customer Service Associate at Walmart (Jun 2018 – Feb 2019)

• Handled customer returns & exchanges as well as working in the money center and handled check cashing, money orders and wire transfers
• Invited to apply for a team lead position after less than a year in the role

Merchandiser at Sam's Club (Aug 2019 – April 2021)

• Maintained product displays and stock levels of inventory to support sales and shopping experience, then moved into Fulfillment Associate
• Accurately picked, packed, and processed member orders for curbside pickup and delivery

Sales Associate at Dollar General (Dec 2021 – Mar 2022)

• Delivered fast, friendly, and accurate customer service at the checkout counter
• Handled customer inquiries & complaints in a professional, solution-focused manner

Online Ordering & Pickup at Target / Walmart (May 2022 – Aug 2023)

• Fulfilled online orders for customers by picking the items in store and organizing them to be ready for pickup
• Resolved order issues (missing items, substitutions) to ensure customer satisfaction

Social Media & Marketing Intern at Chatku Arts Center at Mahpiya Luta (Feb 2024 – Present)

• Posted on department social media platforms to promote announcements, sales and schedules
• Designed and implemented the full layout of the gift shop sales floor to improve product visibility and customer flow
• Assisted in developing marketing campaigns to increase brand awareness and reach
• Collaborated with team members to brainstorm creative ideas and improve engagement
• Trained new hires and summer interns on department procedures and responsibilities
• Perform daily cashier duties, including opening and closing the till each shift and working with the finance office for register change
• Regularly consulted by management and staff for guidance on retail operations and problem-solving

Content Creation & Management at Personal (Dec 2016 – Present)

• Currently work on a personal YouTube channel & learned how to edit content such as videos, thumbnails and social media posts
• Work with design applications such as iMovie, VideoPad Video Editor, Canva and Adobe Premiere Pro to create content relevant to personal projects

Volunteer at Live Events (Apr 2023 – Present)

• Served as Head Woman Dancer for the Woodlands & High Plains Powwow in 2023, a leadership role representing and leading fellow dancers for the duration of the powwow while also participating in ongoing meetings
• Served as Miss He Sapa Win 2022-2023, representing the title throughout the year by attending local and national powwows
• Mentored contestants throughout the pageant and crowned successor in 2023
• Invited back in 2024 by the pageant director to assist the reigning titleholder with the crowning ceremony
• Selected in 2025 by the pageant director to serve as a pageant judge and assisted with the crowning ceremony
• Volunteered for the VAV concert in Seattle, WA (January 2024); promoted within a week to a Volunteer Team Lead position after demonstrating consistent responsiveness and reliability with tour staff, taking on responsibility for managing and coordinating fellow volunteers
• Volunteered at additional concerts and assisted with fan engagement, artist waiting areas and stage set up

Bachelor of Science in Business Administration with an emphasis in Entrepreneurship – Oglala Lakota College (2026)