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Jamie Hernandez

Jamie Hernandez

Customer Support / Project Manager

Talent
Rapid City, City of Rapid City, PenningtonMember since February 10, 2024
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About

My relevant qualifications include my 10 years of profes-

sional experience worked and managed a multi-million dol-

lar casino. Created a pre/post forma tracking sheet to fol-

low ROI in real time. Sustaining 300% at 90% of time for all promotions. Supervised players club department and employees, Created and implemented player hostess pro-

gram. Designed and implemented procedures and equip-

ment to create a more pleasant experience for customers.

as desktop support and user training.

With my skill set and proven track record, I can be a valu-

able addition to your team. I can be reached for an inter-

view at your convenience.

Thank you for your time and consideration, I look forward to your call.

Best Regards,

Jamie Hernandez

Experience

I have worked professionally in the technology field for many years. From

Windows and Mac OS / IOS, E-rate funding, Teaching, implementing a Student

Information Systems, Directing live television broadcasts to Server Implanta-

tion and Maintenance. I enjoy the challenges technology brings with it. More importantly and the ability to train the user, on the benefits of the increased productivity and use. Most recently I have had the opportunity to experience the world of gaming with a target in marketing and promotions.

Education

20 years IT customer support

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