Customer Support / Project Manager
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My relevant qualifications include my 10 years of profes-
sional experience worked and managed a multi-million dol-
lar casino. Created a pre/post forma tracking sheet to fol-
low ROI in real time. Sustaining 300% at 90% of time for all promotions. Supervised players club department and employees, Created and implemented player hostess pro-
gram. Designed and implemented procedures and equip-
ment to create a more pleasant experience for customers.
as desktop support and user training.
With my skill set and proven track record, I can be a valu-
able addition to your team. I can be reached for an inter-
view at your convenience.
Thank you for your time and consideration, I look forward to your call.
Best Regards,
I have worked professionally in the technology field for many years. From
Windows and Mac OS / IOS, E-rate funding, Teaching, implementing a Student
Information Systems, Directing live television broadcasts to Server Implanta-
tion and Maintenance. I enjoy the challenges technology brings with it. More importantly and the ability to train the user, on the benefits of the increased productivity and use. Most recently I have had the opportunity to experience the world of gaming with a target in marketing and promotions.
20 years IT customer support
