Taylor Daniels

Certified Pharmacy Technician with 17 years of pharmacy experience seeking Certified Pharmacy Technician role;

background spanning prescription processing, billing, inventory, sterile compounding, and patient support. Strengths in Prior Authorization, Medication Access, Financial Assistance, Electronic Medical Records, and Pharmacy Systems, including Epic. Proven record in medication distribution, adherence support, audits, and workflow improvement across retail, hospital, and care coordination settings.

pharmacy technician - Exactcare pharmacy - Valley view, OH

(2024-07 - 2026-08)

• Handled inbound calls and assisted patients with medication-related inquiries in a professional and timely manner.
• Processed prescription orders and completed billing tasks to support accurate medication fulfillment.
• Submitted mail-order medication requests to the production team to ensure efficient order processing and delivery.

Pharmacy Care Coordinator - Landmark Health - Beachwood, Ohio

(2022-02 - 2024-02)

• Collaborated with healthcare professionals to address medication-related issues, helping reduce adverse effects and improve the effectiveness of drug therapies.
• Educated patients on treatment programs, medication adherence, and chronic disease management, strengthening understanding, engagement, and compliance.
• Conducted medication therapy management reviews and maintained accurate medical inventory documentation, contributing to improved health outcomes and a 100% pass rate on quarterly dispensation record audits for in-home providers.

Pharmacy Technician III - University Hospital Cleveland Medical Center - Cleveland, Ohio

(2021-06 - 2022-06)

• Trained and mentored new pharmacy technicians, contributing to a 15% increase in team productivity, and supported the implementation of the Epic EHR system to improve documentation accuracy and workflow efficiency.
• Led a sterile compounding team in preparing intravenous medications, maintaining a 0% contamination rate through consistent adherence to safety and quality standards.

Pharmacy Technician II - University Hospital Cleveland Medical Center - Cleveland, Ohio

(2015-10 - 2021-06)

• Managed medication distribution in compliance with strict safety protocols, supporting patient safety and reducing risk.
• Prepared and maintained emergency medication supplies, including crash carts, to ensure timely availability for critical care situations.
• Maintained and restocked pharmaceutical inventory, including automated dispensing systems, to support efficient hospital operations.

Pharmacy Technician - CVS Pharmacy - Shaker Heights, Ohio

(2011-09 - 2015-10)

• Entered prescription data with 99.5% accuracy while maintaining patient privacy and adhering to regulatory compliance standards.
• Assisted with drug compounding by following dosing guidelines and quality control protocols to support patient safety and quality care.
• Improved pharmacy workflow processes, reducing prescription fill time by 25%, and managed inventory to decrease stock discrepancies by 15%.

Sales Associate - CVS Pharmacy - Shaker Heights, Ohio

(2008-05 - 2011-09)

• Improved product placement and visibility through strategic merchandising, supporting revenue growth and sales target attainment.
• Managed cash transactions accurately, delivered strong customer service to build loyalty, and maintained inventory levels to support efficient store operations.

Certificate of Completion - Pharmaceutical and Healthcare Marketing, Pharmacy Technology, Medical Terminology, Human Anatomy and Physiology - Sanford Brown College (2010)

High School diploma - Cleveland Heights High School (2007)