Taylor Stout

I am seeking an opportunity to join an organization where I can continue to learn, grow, and contribute as I enter the next chapter of my career. I am highly motivated, detail-oriented, and consistently focused on producing high-quality work. Past employers have recognized me as a quick learner with a diverse skill set, a collaborative team player, and a dependable leader trusted to oversee teams and drive projects to successful completion.

I am eager to bring my skills, dedication, and experience to this role and contribute meaningfully to your organization.

Willing to relocate: Anywhere. Authorized to work in the US for any employer.

Licensed Health and Life Insurance Agent - Team United Consulting - Nashville, TN

(2025-11 - 2025-11)

Was in training to

• Manage and grow a portfolio of client accounts
• Conduct needs assessments and recommend benefit solutions tailored to each client
• Present and explain insurance plan options in clear, simple terms
• Maintain client relationships through proactive communication
• Operated a CRM system to outreach and build rapport with prospects
• Maintained an outreach call volume of 300+ calls each day
• Obtained a Health and Life Insurance license in Tennessee

Department Manager - Hy-Vee, Inc. - Fairfield, IA

(2024-08 - 2025-04)

As a Department Manager of the Starbucks Cafe:

• Maintained a positive attitude and created an atmosphere of friendliness and fun through teamwork and customer service training.
• Generated a friendly and professional atmosphere by encouraging employees to greet and speak to customers, and providing prompt and efficient service.
• Ensured that the department standards for customer service, employee relations, cleanliness, sanitation, and professional appearance were followed.
• Recruits, hires, trains, supervises, disciplines, and evaluates all department employees.
• Met department goals set by the store director and established a daily work plan for the department.
• Crafted signage and displays according to Starbucks specifications and ensured quality and quantity of merchandise by placing retail orders twice a week for replenishment.
• Ensured proper temperatures and storage procedures were maintained to guarantee freshness and control shrink of product.

Recruiter - Advance Services Inc. - Ottumwa, IA

(2023-05 - 2024-01)

• Worked closely with one major client to gain an understanding of the company's hiring needs for each role and met set hiring goals;
• Posted ads to various job boards, evaluated applications and interviewed qualified candidates
• Kept detailed records of applicants' information, including resumes, employment documents, and interview details;
• Documented relevant job performance notes, incidents of injury, corrective action, and policy violation investigations;
• Increased employee retention rate from 63% to 78% during our busiest season;
• Recruited and managed 30-120 associates at a time

Sales Associate - Green Building Supply - Fairfield, IA

(2022-02 - 2023-01)

• Worked across departments to provide customers with above and beyond customer service and technical support on all of our eco-friendly building supplies
• Responsible for responding to customer and vendor emails, troubleshooting shipping issues, and processing sales orders and returns

Admissions Services Specialist - Admissions and Transfers Center at the University of Iowa Hospitals and Clinics - Iowa City, IA

(2019-04 - 2019-12)

• Processed the paperwork needed for the patient admissions and arranged for care team, hospital bed, and emergency transport services
• Transcribed conversations between doctors regarding the patient's medical condition, supplies needed upon arrival at the hospital, and any special instructions for the care team

Campaign Recruiter and Organizer - Campaign for - Des Moines, IA

(2018-07 - 2018-11)

• Utilized my public speaking and communication skills to recruit and train volunteers to canvass houses, organize community events, and professionally conduct campaign calls
• Demonstrated the ability to be self-directed and consistently meet campaign deadlines, recruitment goals, and call quotas

Campaign Recruiter and Organizer - Campaign for Iowa - Des Moines, IA

(2018-07 - 2018-11)

• Utilized my public speaking and communication skills to recruit and train volunteers to canvass houses, organize community events, and professionally conduct campaign calls

Claims Examiner - Sedgwick Claims Management Service - North Liberty, IA

(2016-09 - 2018-07)

• Responsible for providing professional customer service to claimants regarding their personal medical information, short-term disability policy, and payment benefits.
• Awarded the Employee of the Quarter Award for professional excellence, company participation, and exceeding company performance metrics

Campaign Recruiter and Organizer - MoveOn.org - Des Moines, IA

(2015-03 - 2015-07)

• Directed a team of volunteers to execute various campaign tasks and events aligning with campaign-specific goals
• Utilized my public speaking, presentation, and networking skills to spread awareness and recruit volunteers at local government meetings, colleges and universities, and community events.
• Demonstrated my ability to work autonomously to identify local resources, execute a plan of action, and successfully accomplish campaign goals

Bachelor's degree - Sociology - University of Iowa (2008-08 - 2013-05)