Taylor Winfrey

I am experienced, ambitious, and results-oriented, with expertise in communication, time management, and flexibility. I am a highly driven and hardworking professional who gets the job done right with constructive criticism. I am also very team-oriented, with a heart for workplace inclusion. I work to boost morale among peers. I am always looking forward to learning something new.

Office Clerk at Friendly Chevrolet Dallas (2024-10 – Present)

• Assisted with the preparation of presentations and other materials for the office.
• Responded to customer inquiries in a timely and professional manner.
• Assisted in the preparation of reports and other documents.
• Answered and directed incoming phone calls professionally.
• Maintained an accurate filing system for all office documents, ensuring easy access to all documents when needed.
• Operated office equipment such as copiers, scanners, and fax machines.
• Processed invoices and maintained financial records.
• Performed data entry and maintained data files.
• Organized and maintained office supplies inventory.
• Created and maintained filing systems for all office documents.
• Collaborated with other staff members to ensure that tasks are completed in a timely manner.
• Assisted with the preparation of documents and reports for various departments.

Secretary at Gary's Pest Control (2023-01 – 2025-02)

• Scheduled over 30 appointments daily for new customers and follow-up visits, completing data entries.
• Scheduled over 18 appointments by telephone per day, providing reminders by email 48 hours in advance.
• Developed and maintained a customer database.
• Answered and managed incoming calls, emails, and mail.
• Monitored and maintained office equipment.
• Provided general administrative support to the executive team.
• Resolved scheduling conflicts and prioritized tasks effectively to meet deadlines and deliverables.
• Managed office supplies and equipment, ensuring all items were in proper working order.
• Scheduled appointments and effectively managed the executive's calendar, improving time management.

Baker at Tiny Pies (2023-02 – 2023-07)

• Recorded inventory and restocked items as needed.
• Prepared and served a variety of baked goods to customers.
• Assisted in the preparation of special orders.
• Followed recipes to create high-quality bakery items.
• Wrapped and labeled baked goods for sale.
• Maintained a positive attitude and professional demeanor.
• Followed all health and safety regulations when preparing and serving food.
• Weighed and measured ingredients for baked goods.
• Monitored the temperature of ovens and adjusted them accordingly.
• Ensured all baked goods were stored properly.
• Decorated cakes, cookies, and other desserts.
• Cleaned and organized baking tools and equipment.
• Followed all company policies and procedures.
• Maintained a neat and organized workstation.
• Maintained a clean and safe working environment.
• Followed proper food handling and storage procedures.
• Baked a variety of breads, pies, and other pastries.

Daycare Assistant at Legacy Learning Center (2022-01 – 2022-04)

• Assisted with the development of positive behavior plans.
• Assisted in the transition of children from daycare to school.
• Established and enforced rules for behavior policies and procedures.
• Assisted the Lead Teacher in presenting lesson plans and activities.
• Assisted with developing a curriculum to meet each child's individual needs.
• Developed and implemented creative activities and games for children to enhance learning.
• Assisted in the development of age-appropriate activities.
• Encouraged positive social interaction among children.
• Led music and movement activities to promote physical development.
• Developed positive relationships with the children and their families.
• Assisted with the development of a fun and safe learning environment.
• Monitored and recorded children's progress and development.
• Participated in parent-teacher conferences and other meetings.
• Read stories to the children and encouraged them to express themselves.
• Assisted with the transition of children from one activity to another.
• Utilized appropriate discipline techniques when necessary.
• Developed and implemented age-appropriate activities to keep children engaged.
• Maintained a clean and orderly classroom environment.
• Responded to inquiries from parents and provided updates on their child's progress.
• Developed and implemented activities to promote physical, emotional, and intellectual development.
• Encouraged children to interact with each other positively.
• Encouraged the development of language and communication skills.
• Implemented behavior management plans as needed.
• Assisted with mealtime, changing diapers, and general hygiene for children.
• Worked with other team members to ensure the safety of the children.
• Supervised outdoor activities and field trips.
• Monitored the safety of children and always ensured their protection.

Cashier at Market Street (2020-11 – 2021-05)

• Received and disbursed money within non-financial establishments.
• Reconciled the cash register before closing, balance all cash, credit cards, and checks.
• Experienced in managing large amounts of cash and balancing cash drawers.
• Provided excellent customer service in all interactions.
• Maintained a high level of accuracy in all cash transactions.
• Collected credit card and cash payments to complete transactions for customer orders.
• Executed currency and credit transactions quickly and accurately.
• Maintained high levels of productivity by efficiently processing cash, credit, debit, and voucher program payments for customers.
• Provided exceptional customer service with efficient, prompt transactions.
• Maintained checkout operations.
• Operated the register, accurately and efficiently delivering an error-free transaction record and balanced drawer at the end of every shift.
• Collected payments by accepting cash, checks, or credit transactions from customers, making changes as necessary.
• Maintained awareness of surroundings and secured cash to prevent potential losses.
• Provided customer service support to ensure customer satisfaction.
• Restocked shelves and displays as needed.
• Following policies and procedures and reporting any needed adjustments.

Hostess at Applebees (2020-03 – 2020-07)

• Performed daily cleaning and sanitizing of equipment and work areas.
• Answered customer questions and addressed complaints in a friendly manner.
• Resolved customer issues in a timely and satisfactory manner.
• Developed and maintained positive working relationships with other staff members.
• Maintained knowledge of restaurant menu items and specials.
• Performed opening and closing duties.
• Monitored dining room for cleanliness and customer satisfaction.
• Welcomed guests in a friendly and professional manner.
• Developed and implemented customer service standards.
• Scheduled reservations and seating arrangements.
• Always maintained a professional and friendly demeanor.
• Followed all safety guidelines and procedures.
• Assisted in the training of new staff members.
• Upheld a clean and organized work area.
• Seated guests in a timely and efficient manner.
• Monitored dining room for safety and security.
• Provided prompt and courteous service to customers.

Assistant Volleyball Coach at Frisco Flyers (2022-08 – 2022-11)

• Established and maintained a positive relationship with players and their families.
• Collaborated with other coaches to develop a comprehensive game plan.
• Created and implemented an effective system of evaluating players' performance.
• Developed and implemented individual and team performance assessment plans.
• Developed and implemented team disciplinary policies.
• Developed individualized training programs tailored to each player's skill level.
• Maintained a highly organized and efficient practice schedule.

Associate of Applied Business in Business Administration – Collin College (2027-05)