Crew Member - Insomnia Cookies - Charlotte, NC
(2023-01 - 2023-05)
- Provided exceptional customer service through personalized interactions, enhancing guest experiences and fostering a welcoming environment.
- Ensured high-quality food preparation and maintained strict hygiene standards, contributing to overall operational efficiency.
- Processed sales transactions with precision, supporting financial integrity and contributing to store profitability.
Receptionist - Passport Acceptance Services - Charlotte, NC
(2022-08 - 2023-05)
- Delivered exceptional customer service by efficiently addressing inquiries and resolving issues to foster positive client relations.
- Managed phone and email communications with professionalism, ensuring prompt and effective responses to customer needs.
- Coordinated appointment scheduling to optimize time management and resource allocation.
Parking Enforcement Officer - UNC Charlotte Parking and Transportation - Charlotte, NC
(2024-09 - 2025-09)
- Issued citations with precision, ensuring adherence to parking regulations and policies.
- Completed necessary paperwork to support and enhance operational effectiveness.
- Responded to public inquiries, providing clear information regarding parking rules and locations.
Media/Videographer - UNC Charlotte Men's Club Basketball - Charlotte, NC
(2023-07 - 2024-08)
- Captured and edited live game footage for training analysis and promotional content distribution.
- Produced video highlights for social media platforms and team communications, enhancing audience engagement.
- Refined video content to improve storytelling, ensuring effective sports narrative delivery.
Media/Videographer - UNC Charlotte Football - Charlotte, NC
(2024-01)
- Produce high-quality footage for broadcast and promotional use, employing professional video equipment.
- Edit and create highlight reels, game recaps, and player profiles using Adobe Premiere Pro and Adobe After Effects.
- Manage and organize a video archive to ensure easy access and retrieval of footage.
Marketing Associate - YouMoveMe - Charlotte, NC
(2025-09)
- Increase brand awareness by executing door-to-door marketing strategies.
- Maintain comprehensive records of marketing activities to ensure alignment and effectiveness.
Front Desk Staff - Carolina Courts - Concord
(2022-08 - 2023-01)
- Delivered excellent customer service by welcoming members, addressing inquiries, and ensuring smooth check-in and check-out experiences.
- Responded to member queries via phone and email, providing accurate information and resolving issues to maintain member satisfaction.
- Processed member payments and cash transactions accurately, ensuring financial accuracy and balance sheet integrity.
Crew Member - Zaxby's - Sanford, NC
(2022-03 - 2024-08)
- Delivered exceptional customer service by facilitating positive guest interactions to ensure a memorable dining experience.
- Prepared and handled food service, maintaining strict compliance with health and safety standards for optimal hygiene.
- Managed monetary transactions and sales operations, showcasing numerical proficiency and analytical skills.
