Teri Tuck

Experienced and detail-oriented office professional with over 30 years in medical and administrative roles, including recent leadership in financial office management. Known for accuracy, discretion, and a client-focused approach. Skilled in scheduling, documentation, insurance processing, and regulatory compliance across diverse industries.

With over 30 years in administrative roles across medical and financial settings, I bring a strong foundation in scheduling, client communication, and records management. My background includes:

Centra Health – Medical Office Associate (Dec 2015 – May 2023)

• Scheduled patient appointments efficiently across multiple providers and departments, ensuring optimal calendar coordination.
• Managed patient intake, insurance verification, and EMR documentation with accuracy and confidentiality.
• Communicated with patients regarding appointment details, follow-ups, and rescheduling, maintaining a compassionate and professional tone.
• Supported clinical teams by anticipating scheduling needs and minimizing delays in patient care.

Associate of Applied Science – Administrative Support Technology (Medical)

Southside Virginia Community College, Keysville, VA – Graduated 2011

• Specialized in medical office procedures, records management, and professional communication.
• Gained hands-on experience with scheduling systems, insurance processing, and HIPAA compliance.
• Built a strong foundation in Microsoft Office and administrative technologies essential for healthcare and office environments.