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Terri Freeman

Terri Freeman

Medical Office Representative

Talent
Redding, ShastaMember since July 27, 2025
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About

3+ years of experience assisting with and fulfilling organizational staffing needs and requirements. A proven history of using my excellent personal, communication, and organization skills to lead and improve departments and improve department efficiencies. Team player with excellent communication skills, high-quality work, and a strong drive for self-motivation, with the ability to work independently.

Capable Patient

Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options, and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.

A resolute administrative professional well-versed in communication and team building. I am knowledgeable in medical terminology and scheduling. Ready to bring 3 years of relevant work experience to your team.

An organized and dependable candidate successful at managing multiple priorities with a cheerful outlook. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing people skills, excellent time management, and critical thinking skills.

Enthusiastic Patient Access

Specialist motivated to collaborate with patients, families, and care teams efficiently. Friendly, adaptable, and collaborative professional successfully devising satisfying solutions to complex problems.

Experience

  • Customer Service
 
  • Insurance Verification
  • HIPAA Compliance
 
  • Patient Registration
  • Patient check-in
 
  • Multitasking and Organization
  • Phone and Email Etiquette
 
  • Team Collaboration
  • Healthcare systems navigation
 
  • Flexible Schedule
  • Eligibility Determination
 
  • Referral Coordination
  • EMR Updating
 
  • Registration and Scheduling

Education

Charter College, Billings, Montana- Health Unit Coordinator

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