Terri Richard

Reliable, physically active professional with experience as a USPS City Letter Carrier since March 2023. Experienced in lifting and carrying parcels up to 70 pounds, walking and standing for extended periods, repeated bending and squatting, moving packages with a dolly, and working outdoors in heat, rain, and cold weather. Brings strong attention to detail, safe handling habits, scanning accuracy, organization, and the ability to complete time-sensitive tasks independently.

Seeking to apply these skills to H-E-B's part-time Sugarland Shelf Edge Specialist position.

City Letter Carrier - United States Postal Service (USPS)

(2023-03)

• Lift, carry, load, and deliver mail and packages weighing up to 70 pounds as required by the route and USPS procedures.
• Walk and stand for extended periods while completing delivery routes, including working outdoors in heat, rain, and cold weather.
• Repeatedly bend, squat, reach, and move in and out of the postal vehicle to retrieve and deliver mail and parcels.
• Use a dolly to transport packages and move heavier items along the route when appropriate.
• Use a handheld scanner to scan parcels and accurately record delivery and package information.
• Sort, sequence, load, and organize mail and packages to support efficient, accurate deliveries.
• Manage route volume and time-sensitive tasks independently while following safety, security, and handling procedures.
• Provide courteous customer service and respond professionally to delivery questions and concerns.

Account Executive - Houston Chronicle - Houston, Texas

(2016-07 - 2021-10)

• Maintained client accounts and records, checked information for accuracy, and followed through on customer needs.
• Built client relationships, communicated with internal and external contacts, and resolved service concerns.
• Organized prospect and sales information in a customer relationship management system.
• Recognized as Salesperson of the Year in 2019 and 2021.

Publishing Specialist - Luxcior Magazine - Houston, Texas

(2014-02 - 2016-07)

• Reviewed documents and proofs for errors, checked details, and made corrections to improve accuracy.
• Used Microsoft Word and publishing software to format materials and maintain organized project files.
• Coordinated with colleagues to gather information and keep production tasks on schedule.

Insurance Biller - Hertz Car Sales Houston - Houston, Texas

(2012-06 - 2014-01)

• Processed and recorded insurance policies and claims and checked documentation for accuracy and completeness.
• Scanned documents, distributed correspondence, verified customer information, and routed records to the correct departments.
• Processed approximately 100 invoices per week and mailed documentation to clients.

Accounts Assistant - Law Office Regent and Associates - Houston, Texas

(2009-02 - 2012-04)

• Reviewed financial documents and entries for accuracy, completeness, and consistency.
• Maintained records, processed invoices and payments, and investigated discrepancies.

Professional Salesperson - Pioneer Homes Inc. - Houston, Texas

(2004-01 - 2008-12)

• Maintained customer relationships, supported product presentation, and followed up to assess customer satisfaction.
• Earned Salesperson of the Month recognition 10 times and achieved strong annual sales results.

History - Kingwood Community College (2001)