Terrie Konrad

Experienced Medical Assisting Instructor and allied health professional with a strong foundation in clinical education, front and back office medical assisting, student engagement, healthcare documentation, and workforce preparation. Brings practical classroom and clinical experience across vocational education and diverse healthcare environments, with the ability to translate real-world medical office operations into clear, engaging, skills-based instruction. Known for creating supportive learning environments, encouraging student persistence, explaining clinical procedures in practical terms, and helping students develop the confidence, professionalism, and technical readiness needed for entry-level healthcare roles.

MEDICAL ASSISTING INSTRUCTOR - High Desert Medical College - Lancaster, CA

(2011-01 - 2012-07)

Delivered medical assisting instruction and curriculum support for students preparing for careers in the healthcare field. Provided lesson preparation, classroom instruction, student encouragement, testing, evaluation, and progress communication to support student success and program completion.

• Delivered instruction in medical assisting concepts, clinical procedures, professionalism, medical terminology, documentation, and healthcare workplace expectations.
• Prepared lessons and instructional materials to support student understanding, participation, and skill development.
• Evaluated student progress through testing, observation, and ongoing feedback.
• Kept students informed of their progress, performance gaps, and areas needing improvement.
• Assisted students with study techniques, motivation, and learning strategies to support persistence and completion.
• Reinforced the importance of patient care, confidentiality, documentation accuracy, professional communication, and clinical responsibility.
• Helped students connect classroom learning to the practical expectations of medical assisting roles.

MEDICAL ASSISTING INSTRUCTOR - UEI College - Van Nuys, CA

(2009-11 - 2010-02)

Provided medical assisting instruction and student engagement support for diverse adult learners in a vocational education setting. Focused on curriculum delivery, learner motivation, classroom participation, and preparation for entry-level healthcare employment.

• Delivered medical assisting curriculum in a structured and student-centered learning environment.
• Prepared lessons and explained healthcare concepts using clear, practical, and relatable instruction.
• Encouraged students from diverse backgrounds to remain focused, motivated, and committed to finishing the program.
• Reinforced professionalism, attendance, accountability, patient care expectations, and workplace readiness.
• Supported students in understanding clinical procedures, front/back office responsibilities, and healthcare communication standards.

MEDICAL ASSISTING INSTRUCTOR - Clarita Career College - Lancaster, CA

(2005-03 - 2008-08)

Taught medical assisting students using varied instructional methods designed to maintain attention, increase understanding, and make learning engaging. Delivered classroom and skills-based instruction grounded in direct medical office and clinical experience.

• Prepared and delivered lessons, instructional activities, and practical demonstrations for medical assisting students.
• Used varied teaching methods to keep learners engaged and help students retain technical and procedural content.
• Reinforced clinical skills, medical terminology, patient interaction, documentation practices, and professional behavior.
• Helped students understand how classroom learning applies to real medical office responsibilities.
• Supported student accountability, testing preparation, confidence-building, and program completion.
• Modeled professional standards expected in healthcare settings, including accuracy, respect, reliability, and patient-centered care.

MEDICAL ASSISTANT / ADMINISTRATIVE CLINICAL SUPPORT - First Valley Medical Group - Lancaster, CA

(2002-02 - 2003-02)

Supported patient care and medical office operations in a clinical setting requiring accuracy, confidentiality, communication, and procedural readiness.

• Performed vital signs, EKGs, specimen collection and testing, injections, PAP smear assistance, and minor office surgery support.
• Scheduled diagnostic tests and supported coordination of patient care activities.
• Assisted with medication pre-authorization and physician credentialing-related administrative tasks.
• Supported clinical documentation, patient communication, and office workflow needs.
• Gained practical medical office experience that strengthened future classroom instruction and student preparation.

BACK OFFICE MEDICAL ASSISTANT - Cal City Clinic - California City, CA

(2000-07 - 2001-10)

Provided back-office clinical support in a patient care environment involving procedures, documentation, testing support, and physician assistance.

• Performed vital signs, phlebotomy, immunizations, injections, EKGs, and specimen collection.
• Assisted with minor office surgeries and PAP smear preparation.
• Supported lab processing, patient flow, and clinical documentation.
• Followed procedure-driven standards and supported patient care with professionalism and accuracy.

FRONT & BACK OFFICE MEDICAL ASSISTANT - Chinnasamy Navamani, M.D. - Lancaster, CA

(1998-08 - 1999-08)

Supported both front office and back office functions in a specialty medical practice, gaining practical exposure to patient communication, scheduling, procedure support, lab processing, and equipment readiness.

• Assisted with in-office EGD and colonoscopy procedures.
• Cleaned scopes and instruments and supported procedural readiness.
• Processed lab specimens in the office laboratory.
• Prepared and processed Holter monitor and treadmill testing.
• Answered phones, scheduled appointments, maintained