Terrie Nyangono
Administrative • Operations • Technology Support
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About
Motivated and adaptable professional with experience in technology, administrative documentation, customer service, project support, and team-based environments. Strong communication, organization, problem-solving, and attention-to-detail skills. Experienced in preparing professional documentation, following procedures, supporting projects, working with technology platforms, and assisting customers in fast-paced environments.
Experience
Technology & Cybersecurity Intern - Kreative Technologies | Canvas Conspiracy Project
Supported a team-based technology project through research, documentation, planning, and organization.
- Prepared professional policies, procedures, implementation statements, reports, and supporting documentation.
- Created process diagrams and workflow documentation to explain technical and operational procedures.
- Assisted with identifying project requirements, responsibilities, evidence needs, and outstanding action items.
- Worked with team members across technical, operational, and management functions.
- Applied cybersecurity, risk management, compliance, and cloud concepts to a technology training project.
Cybersecurity Analyst Trainee - DeltaTech Consulting | Hands-On Training Program
- Completed hands-on technical and cybersecurity training exercises.
- Reviewed simulated system alerts and documented findings and recommended actions.
- Used technology tools to identify and review potential system vulnerabilities.
- Practiced problem-solving, incident documentation, escalation, and monitoring procedures.
Garden Department Associate - Lowe's
- Assisted customers, maintained organized daily operations, prioritized tasks, and collaborated with team members in a fast-paced environment.
Cashier / Host - Nando's Peri-Peri
- Provided professional customer service, processed transactions accurately, and assisted with customer concerns during busy service periods.
Seasonal Associate - Target
- Supported daily store operations, adapted to changing assignments, and completed tasks accurately as part of a high-volume team.
Education
Coursework - Architecture & Computer Science - Anne Arundel Community College
Pre-College Session - Pre-Engineering & Computer Science - Hampton University (2024 - 2024)
