Terry Barnes

Reliable worker with excellent communication, time management, driven and detail-oriented. Dedicated with a passion for providing top-notch customer service. Skilled in handling customer inquiries, complaints, and orders. Possesses a strong understanding of customer service principles and procedures. Able to handle challenging situations with ease and professionalism.

Front of House/Server - TA Truck Services - Dallas, TX

(2026-04)

• Worked with coworkers to complete tasks.
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
• Responded quickly to meet customer needs and resolve problems.
• Committed to delivering excellent customer service while working in a fast-paced environment.
• Focused on learning new skills and staying updated with industry changes.

Front of House/Server - Porta di Roma - Richardson, Texas

(2024-02 - 2026-02)

• Continuously updated knowledge of current menu items, preparation techniques and pricing information.
• Exhibited excellent communication skills while effectively interacting with kitchen staff to ensure accuracy of orders.
• Adhered to company policies regarding dress code, attendance and punctuality.
• Built positive relationships with customers through attentive listening, friendly conversation and genuine interest in their dining experience.
• Demonstrated knowledge of menu items by accurately describing ingredients and preparation methods to customers.
• Performed cashier duties including handling payments, processing credit card transactions and providing change accurately.
• Provided exemplary customer service by anticipating guest needs, taking accurate orders and delivering hot food promptly.

Front of House/Server/Cook - Witz - Dallas, Texas

(2023-03 - 2024-02)

• Performed cashier duties including handling payments, processing credit card transactions and providing change accurately.
• Greeted customers upon arrival, escorted them to their tables and provided menus in a friendly manner.
• Utilized problem solving skills when dealing with customer complaints or special requests for modifications on menu items.
• Trained new employees on front-of-house procedures including taking orders, serving food and beverages.
• Provided exemplary customer service by anticipating guest needs, taking accurate orders and delivering hot food promptly.
• Ensured compliance with health regulations by properly storing food items, sanitizing work areas and disposing of trash appropriately.
• Adhered to safety protocols at all times while preparing meals for customers.
• Supervised team members in the kitchen; delegating tasks, providing guidance, training staff.
• Utilized sanitary methods to handle, prepare and serve food.
• Trained new staff members on proper food preparation techniques and safety protocols.