Tertia Aredes

Administrative Assistant with 5 years of experience in clerical support, customer service, and daily operations. Proficient in Microsoft Word and Excel, data entry, invoice processing, and front-desk support. Demonstrated ability to handle order processing, shipping, and guest tasks while maintaining accurate records and resolving issues to ensure smooth service delivery. Known for organized work habits and attention to detail, contributing to efficient operations.

Sub Manager - Stadveld Leather Products - Upington

(2019-11 - 2024-08)

• Managed order processing and shipping operations for leather products, ensuring accurate documentation and timely dispatch.
• Maintained detailed records of customer orders and inventory, enhancing data entry accuracy and supporting effective document management.
• Coordinated logistics for shipments, preparing and inspecting products to uphold quality standards and ensure on-time deliveries.
• Streamlined inventory organization and replenishment processes, contributing to efficient workflows and effective clerical support.
• Trained and supervised junior staff, overseeing workload prioritization to meet deadlines while fostering a collaborative environment.
• Communicated professionally with customers to resolve order issues, maintaining high levels of satisfaction through effective verbal and written communication.

Au Pair - Cultural Care Au Pair - Nokesville

(2024-09 - 2025-09)

• Delivered daily childcare and educational activities, fostering a safe and structured environment while working independently.
• Coordinated transportation, meal preparation, and household routines, demonstrating strong attention to detail and reliability.
• Maintained clear written and verbal communication with the host family to align schedules and address any concerns.

Guest Services & Administrative Assistant - Kalahari Lions Rest Guest House - Upington, South Africa

(2022-01)

• Processed invoices and managed documents to ensure accurate billing and efficient record-keeping.
• Executed data entry tasks with a focus on attention to detail, maintaining organized guest records and correspondence.
• Coordinated with housekeeping and maintenance teams to uphold quality standards in guest accommodations and swiftly addressed guest concerns.
• Utilized Microsoft Word and Excel to support daily administrative operations, managing bookings and availability effectively.

GED - Boston City Campus (2023-11)

Business management studies - Boston City Campus (2024-02 - 2025-07)