Thomas Molina

Detail-oriented Administrative Assistant with over a decade of experience in records management and administrative support. Proficient in customer service, bookkeeping, and various software applications, including Quickbooks and Microsoft Office. Most notably, I successfully trained international coworkers in records retention, enhancing database accuracy and efficiency. My strong organizational skills have consistently ensured critical deadlines are met and streamlined company operations.

Records Management Consultant – Independent Contractor (October 2019 – November 2024)

American Technology Connexions Inc., 43155 Main Street, Novi, MI 48375

• Generated descriptive document entries for records management database in Microsoft Excel.
• Trained international coworkers to interpret records retention schedule.
• Audited records management database to ensure accuracy.
• Verified and scanned business documents per client’s requests.
• Maintained office equipment, including troubleshooting issues with company computers.
• Tested new task management and document database software designed by client.

Contemporary VA, 427 N Tatnall St #89699, Wilmington, DE 19801

• Managed accounts payable and accounts receivable for company.
• Processed bi-weekly payroll for human resources in Intuit Quickbooks Online.
• Organized CEO’s email, calendar, and to-do list to ensure critical deadlines are met.
• Trained coworkers in client documentation, invoicing, and payroll tasks.
• Generated, maintained, and audited reports used to facilitate management decisions.
• Liaised with other departments to streamline company systems.
• Proofread and processed client contracts in project management system.
• Responded via email, phone, and ticket system to user issues with bookkeeping application.

ILS Jr. English School, Seongnam-si, Gyongggi-do, South Korea, 463-818

• Taught kindergarten and elementary students the English language.
• Practiced cultural sensitivity at an internationally staffed franchise. 
• Prepared classroom activities, worksheets, and lessons.
• Tested student’s aptitude in the English language.
• Participated in parent-teacher conferences with Korean co-teachers.

Education

Bachelor of Arts in English

University of Delaware, Newark, DE