Assistant Production Manager
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Resumed full-time studies in 2017 and graduated from the University of Massachusetts at Amherst with a Bachelor's degree in Sociology in 2020.
Assistant Production Manager - Snowy Owl Coffee Roasters
(2025-03 - 2025-08)
As the Assistant Production Manager, I am skilled in various aspects of coffee production, from roasting to order fulfillment. I'm adept at picking, packing, and shipping coffee for orders, ensuring timely and accurate delivery to customers. I also support roasting operations on an as-needed basis, contributing to consistent product quality.
I am proficient in using essential warehouse equipment, including stackers and forklifts, for efficient handling and organization. My responsibilities also include moving and breaking down pallets to maintain a clean and organized production area. My work is focused on supporting the head roaster and contributing to a smooth, effective operation.
Head Roaster - Three Fins Coffee Roasters - West Dennis, MA
(2024-03 - 2025-02)
As the Head Coffee Roaster, I am skilled in both coffee roasting and cafe operations. I excel in roasting coffee beans, ensuring consistent flavor profiles and quality standards. Additionally, I monitor the green bean inventory and I am the point of contact with our Coffee Importer NKG. I also contribute to the overall success of our cafe by assisting with daily operations, including customer service, inventory management, and staff supervision.
Office Manager - Capozzi Construction - Wakefield, MA
(2016-01 - 2023-09)
Served as a versatile Office Manager, overseeing the day-to-day operations of a construction office. Effectively managed personnel, including hiring, training, and performance evaluations. Coordinated materials and logistics, ensuring timely delivery of supplies and equipment.
Implemented marketing strategies to promote different services and attract new clients. Fostered strong client relationships through effective communication and problem-solving. Contributed to the overall success of the construction projects by providing administrative support and ensuring efficient office operations.
File Clerk and System Support - Preti Flaherty Law Firm - Portland, ME
(2011-01 - 2016-12)
File Clerk and Systems Support professional with a strong foundation in CRM software. Effectively managed client information systems, ensuring data accuracy and accessibility. Utilized CRM software to track client interactions, manage contacts, and streamline administrative tasks.
Organized and retrieved files efficiently, contributing to the successful preparation and execution of litigation cases. Demonstrated proficiency in using legal software and databases, enhancing overall efficiency and productivity.
Retail Associate - Charrette Drafting Supplies
(2005-01 - 2009-12)
Retail Associate with strong customer service skills and attention to detail. Successfully managed store inventory and acquired specialized product knowledge.
Bachelor's degree - Sociology - University of Massachusetts-Amherst (2018-09 - 2020-06)
Associate's degree - English - Middlesex Community College (2016-09 - 2018-06)
