Thomas Wilson

Dependable and adaptable professional seeking an entry-level remote position in customer service, customer support, operations, order processing, or administrative support. Experienced working independently in fast-paced environments while following procedures, meeting deadlines, maintaining accuracy, and communicating with team members. Currently studying Music Business & Technology with hands-on experience building and managing a full e-commerce website and developing technical skills.

Event Maintenance / Event Cleaning at PRIME CLEANING / MARATHON STAFFING (2026-04 – Present)

• Perform event maintenance and cleaning during and after live events at Virgin Hotels Las Vegas and Resorts World Las Vegas.
• Maintain cleanliness and organization throughout high-volume event environments.
• Respond quickly to changing needs during live events and assist with post-event cleanup and reset.
• Work efficiently under time-sensitive conditions while maintaining attention to detail.
• Follow workplace safety procedures and instructions from supervisors.
• Coordinate with team members to complete assigned areas and event-related tasks.
• Adapt to different venues, event layouts, schedules, and operational requirements.

Technical & Business Projects - E-Commerce Website / Personal Project at Carteresco Music (2023-03 – Present)

• Built and managed a functional online beat marketplace.
• Implemented beat uploading and digital product management.
• Worked with automatic BPM, musical key, and duration analysis.
• Built preview-generation functionality for uploaded music.
• Implemented online checkout functionality and digital product delivery.
• Developed account, cart, favorites, administrative, and mobile functionality.
• Worked with Next.js, APIs, file handling, website deployment, and domain configuration.
• Troubleshot development and deployment issues independently.

Cleaning / Environmental Services / Facilities Support at LVAC | ABM | Marsden West | SMA Surgery Center (2023-03 – 2025-12)

• Maintained clean, safe, and organized facilities in commercial, fitness, and medical environments.
• Followed established sanitation, safety, and workplace procedures.
• Worked independently while completing assigned areas and responsibilities on schedule.
• Adapted to different facilities, work environments, equipment, and operating procedures.
• Communicated with supervisors and team members to complete daily assignments.
• Maintained attention to detail while working in fast-paced environments.
• Demonstrated reliability, time management, and the ability to manage multiple responsibilities.

High School Diploma – Westen High School (2012 – 2015)