Tiffany Minor

Strategic Human Resources Executive with 20+ years of progressive leadership experience across healthcare, manufacturing, distribution, logistics, and service environments. Leads end-to-end HR operations spanning talent acquisition, employee relations, workforce planning, compliance, payroll, benefits, and organizational development. Known for building high-performing cultures, strengthening retention, mitigating risk, and translating business priorities into practical people strategies.

Trusted advisor to executive leaders on workforce performance, engagement, change, and operational excellence.

HR Director - KidMed Urgent Care - Richmond, VA

(2025-05)

• Partner with executive leadership to align workforce strategies with organizational growth and operational priorities.
• Implemented employee-relations escalation protocols that strengthened issue resolution, compliance, and organizational risk management.
• Coach managers on performance management, employee engagement, leadership effectiveness, and consistent people practices.
• Lead full-cycle recruiting with a focus on hiring efficiency, workforce quality, and retention; oversee accurate and compliant payroll operations.

Human Resources Director - PGT Custom Windows & Doors - Richmond, VA

(2023-10 - 2025-05)

• Directed HR operations across workforce planning, talent acquisition, employee engagement, benefits, employee relations, and compliance.
• Enhanced onboarding and employee integration to accelerate productivity and support retention.
• Partnered with business leaders to align recruiting strategies with operational demand and growth objectives.
• Implemented culture and engagement initiatives designed to strengthen morale, performance, accountability, and workforce satisfaction.

Human Resources Director - Wonder City Rehabilitation & Nursing Center - Richmond, VA

(2021-03 - 2023-10)

• Led HR operations in a multifacility healthcare environment, ensuring compliance with employment laws, policies, and workforce requirements.
• Managed employee relations, payroll, benefits, recruitment, and workforce planning while advising leaders on staffing and performance.
• Used workforce analytics and employee feedback to identify retention opportunities and improve organizational effectiveness and risk mitigation.

Human Resources Director - The Towers Independent & Assisted Living Facility - Richmond, VA

(2019-03 - 2021-01)

• Directed comprehensive HR operations for a workforce of 150+ employees, including policy, compliance, employee relations, and performance management.
• Partnered with executive leadership on retention, succession planning, organizational development, engagement, and accountability initiatives.

HR Manager - ARS Rescue Rooter - Richmond, VA

(2015-07 - 2019-03)

• Managed full-cycle recruitment and onboarding for exempt and non-exempt roles; conducted complex investigations and resolved sensitive employee-relations matters.
• Ensured compliance with federal, state, and local employment laws while coaching leaders on performance management and workforce planning.

HR Manager - Havertys Furniture Distribution Center - Richmond, VA

(2012-10 - 2015-07)

• Developed workforce metrics and reporting tools to support strategic decision-making and workforce planning.
• Optimized payroll and commission administration, maintained HRIS systems, and delivered executive reporting while supporting employee relations and talent management.

HR Manager - Coca-Cola Refreshments - Richmond, VA

(2008-10 - 2012-07)

• Implemented HR programs that strengthened employee engagement and operational effectiveness; supported leadership development through coaching, training, and workforce development.
• Partnered with management to strengthen performance management and employee-relations practices.

Human Resource Specialist - UPS - Richmond, VA

(2005-03 - 2008-05)

• Led recruitment and onboarding initiatives focused on candidate quality and hiring effectiveness; conducted exit interviews and analyzed workforce trends to inform retention efforts.
• Supported employee relations, compliance, and workforce planning activities.

Bachelor of Arts - B.A. - Virginia Commonwealth University