Tiffany Pelletier

To obtain a position that will utilize my job experience and skills and allow me opportunity to grow both professionally and personally.

Patient Access Representative - Saint Mary's Hospital - Waterbury, CT

(2014-08)

• Verify and Register Patient Information
• Verify health Insurance Information
• Collect co-pays
• All Admissions & Observations to hospital

Medical Receptionist - Waterbury Surgery Center - Waterbury, CT

(2019-08 - 2022-04)

Greet patients as they walk into center. Take insurance information and confirm correct as well as demographics. Make sure all medical information needed for week is in patient charts. Call each patient to confirm arrival and make sure they understand instructions for anesthesia. Trained to help with scheduling when needed and to verify insurance through multiple carriers.

Insurance Verification Representative - Saint Mary's Hospital - Waterbury, CT

(2019-01 - 2019-08)

Verify and authorize all inpatient/observation admissions insurance through insurance carriers via fax, call, carrier website. Make insurance changes as needed to patient accounts.

Personal Lines Account Manager - CPM Insurance Services LLC

(2013-04 - 2014-08)

• Manage large personal lines book of business
• 5-15 phone calls daily
• Auto ID Cards, Binders, Applications, Change Requests
• Issue policies
• Work closely with agents

Marketing Manager - CPM Insurance Services LLC

(2012-12 - 2013-04)

• Train and Delegate work to my assistant
• All responsibilities as marketing assistant

Marketing Assistant - CPM Insurance Services LLC

(2007-08 - 2012-12)

• Research and quote commercial insurance for small and large businesses.
• Follow up on quotes and negotiate premiums to compete.
• Rate 20-30 commercial carriers.
• Make proposals.
• Issue policies.
• Call customers for additional information if needed.
• Work with applied system
• Work closely with agents
• Order Loss History

Assistant - B&B Insurance Group

(2006-01 - 2007-08)

• Data entry
• Answering phones.
• Filing
• Scheduling

DARC - Naugatuck Valley Community College