Tiffany Rivera

Motivated and compassionate dental assistant with hands-on experience in pediatric dentistry, instrument sterilization, chairside assisting, patient care, and clinical workflow support. Completed dental radiology training and clinical hours and currently preparing for the DANB RHS certification exam. OSHA and HIPAA trained with strong communication, multitasking, and bilingual customer service skills.

Dental Assistant / Sterilization Technician - Arundel Pediatric Dental Care

(2024-12 - 2026-05)

• Assisted pediatric dentist during restorative and preventive procedures.
• Prepared treatment rooms, sterilized instruments, and maintained infection control procedures.
• Performed room setup and breakdown between patients.
• Supported x-ray workflow and gained hands-on dental radiology clinical experience.
• Educated children on oral hygiene during patient visits and daycare/school presentations.
• Worked collaboratively with clinical staff to maintain efficient patient flow.

Front Desk Receptionist - Maryland Oncology & Hematology

(2023-07 - 2024-12)

• Answered incoming calls and assisted patients with scheduling and check-out.
• Maintained patient confidentiality and accurate record documentation.
• Provided professional customer service in a fast-paced healthcare environment.

Receptionist - Dominguez Insurance Agency

(2022-11 - 2023-07)

• Assisted customers with insurance-related inquiries and documentation.
• Provided front desk support and handled incoming calls in a busy office setting.

Team Member - Chick-fil-A

(2021-01 - 2022-04)

• Provided customer service in a fast-paced team environment.
• Handled food preparation, cash handling, and front counter support.

High School Diploma - Freestate Challenge Academy (2022-12)